Keyword: receptionist, prior authorization, call center, PBX, operator, insurance specialist, registration, patient registration specialist, patient access representative, patient service representative, Required Experience: Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information. As a Medical Receptionist aka Patient Access Associate, you’ll be part of a cross-collaborative team that works closely with medical providers, clinical staff, and administrative teams to ensure smooth operations and exceptional patient care.