Design, schedule, and deliver recurring monthly hands-on training cohorts (3-5 technicians per rotating session) at the Philadelphia Service Technician Training Center, prioritizing new-hire onboarding and tenured technician upskilling. Own and continuously evolve the technical training curriculum, covering core equipment, vending, plumbing, electrical, installation, preventive maintenance, troubleshooting, repair-vs-replace decisions, and customer service/soft skills.