1. Provides assistance with essential activities of daily living and personal care to residents based on age, needs and abilities of the resident, including bathing, dressing and undressing, ambulating, toileting, assistance with meals and nourishment's, personal hygiene (shaving, dental hygiene, nail, hair and foot care), transferring using proper body mechanics and appropriate assistive devices and care of ADL devices such as eyeglasses and hearing aids. 2. Provides assistance with instrumental activities of daily living to residents based on age, needs and abilities of the resident: placing and/or receiving telephone calls, performing light housekeeping tasks such as vacuuming, emptying trash, cleaning bathroom, bed making and bed changes, assisting with laundry, escorting the resident and coordinating internal transportation needs and assisting with mail delivery and correspondence.