NewClinical Director BCBA JobotClinical Director BCBABoston, MA$100,000–$130,000 / yearWe are a rapidly growing, BCBA-founded ABA organization committed to delivering compassionate, outcomes-driven autism services across center-based, home-based, school, and community settings. The Clinical Director will partner closely with executive leadership to drive clinical excellence, improve operational outcomes, mentor BCBA Supervisors, and support the continued expansion of services to families across assigned regions.
Home Care Coordinator Harbor Health Services, Inc.Home Care CoordinatorMattapan, MA$24.34–$36.52 / hourFull timeThe Home Care Department Coordinator assists with home care coordination, referrals and scheduling, communicates effectively with the Nurse Manger, Home Care Nurses and Home Care Aides and builds trust and fosters smooth relationships with Clients and their families as well as Home Care Staff. Harbor Health operates two Elder Service Plan Programs of All-Inclusive Care for the Elderly, a program that allows frail elders to live in their homes and communities.
Health Aide ESP Harbor Health Services, Inc.Health Aide ESPBrockton, MA$18–$25.58 / hourFull timeUnder the supervision of the Homecare Coordination Supervisor or Site Director, the PACE Aide delivers high-quality, person-centered care that supports participants’ physical, emotional, and social wellbeing across settings. The Health Aide provides personal care and supportive services to geriatric participants of the Elder Service Plan (ESP) PACE Program in both the PACE Adult Day Health Center and in participants’ homes.
NewSr Manager of Accounts Payable, Shared Services JobotSr Manager of Accounts Payable, Shared ServicesDedham, MA$125,000–$150,000 / yearManager of Accounts Payable, you will be responsible for managing a centralized AP team and the full AP lifecycle including, invoice intake and processing, approval workflows, vendor payments (check, ACH, wire), vendor master data and management. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewFamily Nurse Practitioner (FNP) - Primary Care / Family Medicine JobotFamily Nurse Practitioner (FNP) - Primary Care / Family MedicineDORCHESTR CTR, MA$125,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewFamily Nurse Practitioner / Physician Assistant - Family Medicine Practice - 8 Admin Hours, 32 Clinical Hours JobotFamily Nurse Practitioner / Physician Assistant - Family Medicine Practice - 8 Admin Hours, 32 Clinical HoursBoston, MA$125,000–$165,500 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. https://jobot.com/apply/family-nurse-practitioner-physician-assistant-family-medicine-practice-8-admin-hours-32-clinical-hours/73916013?utm_source=Monster.
NewBilingual Family Nurse Practitioner (FNP) JobotBilingual Family Nurse Practitioner (FNP)Boston, MA$125,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewPediatric Nurse Practitioner / Physician Assistant - Pediatric Primary Care Practice - 8 Admin Hours, 32 Clinical Hours JobotPediatric Nurse Practitioner / Physician Assistant - Pediatric Primary Care Practice - 8 Admin Hours, 32 Clinical HoursQuincy, MA$125,000–$165,500 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. https://jobot.com/apply/pediatric-nurse-practitioner-physician-assistant-pediatric-primary-care-practice-8-admin-hours-32-clinical-hours/459723513?utm_source=Monster.
NewNurse Care Manager Hebrew SeniorLifeNurse Care ManagerMiddleton, MA$78,576.07–$117,864.10The Nurse Care Manager collaborates with team members to engage residents in wellness assessments and health education, connect them to needed services, support in managing health concerns, coordinate care for residents returning from hospital or rehabilitation stays, document all resident care tasks, and partner with community providers to promote overall well-being. At its core, enhanced housing with services is a proactive approach wherein resident services staff regularly and actively reach out to each individual resident to engage with them around their health and wellness, identify areas of need/risk and provide intensive, individualized case management and support as needed and desired by the resident.
NewWellness Nurse LPN/ RN - Per Diem / Weekend Availability Required Maplewood at Weston LLCWellness Nurse LPN/ RN - Per Diem / Weekend Availability RequiredWeston, MA$40Supervise Resident Services Department associates, including C.N.A.’s (Resident Services Assistants). As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day.
NewLPN/ RN- Full Time Brightview Senior Living, LLCLPN/ RN- Full TimeWakefield, MA$33.50–$40.254. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
NewLPN/ RN- Part Time Brightview Senior Living, LLCLPN/ RN- Part TimeDanvers, MA$33.50–$40.254. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
NewLicensed Practical Nurse (LPN) - Residential Program WaldenLicensed Practical Nurse (LPN) - Residential ProgramDedham, MA$33.75–$46.70Responsibilities Include: Assume responsibility for the quality of nursing care provided to patients, including maintaining optimal patient health, teaching, counseling, collaborative planning and restoration of optimal function. Walden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering the full continuum of care for people with all types of eating disorders.
NewLicensed Practical Nurse (LPN) WaldenLicensed Practical Nurse (LPN)Dedham, MA$33.75–$46.70Responsibilities Include: Assume responsibility for the quality of nursing care provided to patients, including maintaining optimal patient health, teaching, counseling, collaborative planning and restoration of optimal function. Walden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering the full continuum of care for people with all types of eating disorders.
Registered Nurse / Patient Care Manager, Home Health AccentCare, Inc.Registered Nurse / Patient Care Manager, Home HealthNorwood, MA$90,000–$100,000What You Need to Know: The Patient Care Manager plays a critical role in supporting both patients and the caregiving team, ensuring that every person receives compassionate, high‑quality home health services. By guiding and empowering clinical staff, the Patient Care Manager helps create a supportive environment where employees can grow, collaborate, and deliver their very best work, ultimately enriching the care experience for every patient.
NewRN Director Inpatient Hospice Operations AccentCare, Inc.RN Director Inpatient Hospice OperationsMilton, MA$120,000–$140,000As our Inpatient Clinical Nurse Manager, you’ll play a central role in bringing this center to life—leading a dedicated interdisciplinary hospice team and ensuring every patient and family receives exceptional, heartfelt support. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.
NewMemory Care CNA/ CHHA - Part Time Brightview Senior Living, LLCMemory Care CNA/ CHHA - Part TimeDanvers, MA$20.50–$23.504. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
NewCNA/ CHHA, Memory Care - Full-Time Brightview Senior Living, LLCCNA/ CHHA, Memory Care - Full-TimeCanton, MA$21.25–$24.504. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
NewPhysical Therapist Full Time VNA Home Care South Shore HealthPhysical Therapist Full Time VNA Home CareRockland, MAResponsible for evaluation and treatment of patients with a variety of sports, orthopedic and physical disorders, working cooperatively with an interdisciplinary team and department to achieve goals and objectives for the provision of optimal patient care services. See South Shore Health Privacy Policy at https://www.southshorehealth.org/website-privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewHome Health Aide (HHA) Aveanna HealthcareHome Health Aide (HHA)Weston, MASee Aveanna Healthcare Terms & Conditions at https://www.aveanna.com/privacypolicy.html and Privacy Policy at https://www.aveanna.com/privacypolicy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Licensed Practical Nurse Care-OneLicensed Practical NursePeabody, MA$35–$49 / hourThe Licensed Practical Nurse will be responsible for, but not limited to: Day-to-day coordination and oversight of the nursing process for residents assigned to his or her care. Supervises administratively in the building assigned, Certified Nursing Assistants and licensed nurses of all staff of his/her respective discipline.
NewCertified Nursing Assistant Care-OneCertified Nursing AssistantBrookline, MAMust demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served. Must have patience tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
LPN Supervisor Care-OneLPN SupervisorBeverly, MA$45–$48 / hourThe LPN 3-11 Shift Supervisor OR LPN Weekend Supervisor will be responsible for, but not limited to: Responsible for the day to day coordination and oversight of all aspects of nursing activities of the facility during her/his tour of duty. Compensation will be based on, but not limited to, experience, qualifications, credentials, employment status, scheduled shift, and, if applicable, differentials related to a specific shift(s)/and or day(s).
NewSign-on Bonus: In-Home MA Traveler, Nurse Practitioner or PA Signify HealthSign-on Bonus: In-Home MA Traveler, Nurse Practitioner or PAMARemote$95,738–$206,206Signify Health, part of CVS Health®, is seeking a Full-time Clinician (Nurse Practitioner or Physician Assistant) to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care. Our concierge-style Network Activation team will support you in obtaining, renewing, enrolling or verifying additional state licensure in new states (as business needs exist).
NewDIRECT HIRE Nurse Supervisor Assignment in Woburn, Massachusetts with Comprehensive Medical, Dental, and Vision Insurance Clinical MagnetDIRECT HIRE Nurse Supervisor Assignment in Woburn, Massachusetts with Comprehensive Medical, Dental, and Vision InsuranceLowell, MAClinical Magnet (part of ICON Medical Network), is partnering with a highly respected inpatient rehab organization seeking a Nurse Supervisor to support a close-knit rehabilitation team near Woburn, Massachusetts. Keywords: Nurse Supervisor, Nursing Supervisor, inpatient rehab, inpatient rehabilitation, post acute, post acute care, acute care, CRRN#CMAllPandoLogic.
NewNurse Practitioner or Physician Assistant, MSICU (40 hours) Boston Children's HospitalNurse Practitioner or Physician Assistant, MSICU (40 hours)Boston, MA$124,800–$200,262.40Position Summary/ Department Summary:The Medical-Surgical Intensive Care Unit at Boston Children’s Hospital seeks qualified Physician Assistants and Nurse Practitioners to join our multidisciplinary team. Participating in intensive care unit medical rounds, including the presentation of clinical information and the progress and management of patients.
NewNurse Practitioner or Physician Assistant, Inpatient Medicine Boston Children's HospitalNurse Practitioner or Physician Assistant, Inpatient MedicineBoston, MA$112,320–$180,236.16The Inpatient Medicine Advanced Practice Provider (APP) will focus on clinical practice in the Renal, End-Stage Renal, Immunology, Endocrine, Adolescent Medicine, GI/Hepatology and Admission Team settings. • Front-line care and coordination of pediatric patients including assessment, diagnosis, pharmacological and non-pharmacological interventions, bedside procedures, and family centered care of patients and their families.
NewNurse Practitioner or Physician Assistant, MICU (40 hours) Boston Children's HospitalNurse Practitioner or Physician Assistant, MICU (40 hours)Boston, MA$124,800–$200,262.40We manage a wide range of diagnoses, including respiratory failure & complex respiratory disease progression, septic shock, heart failure, diabetic ketoacidosis, metabolic crises, post-lung transplant care, and patients with chronic medical complexity. Key Responsibilities:Providing front-line care and coordination for complex, critically ill patients in the MICU, including assessment, diagnosis, pharmacological and non-pharmacological interventions, bedside procedures, and family-centered care.
NewNurse Practitioner/Physician Assistant - Hematology/Oncology Boston Children's HospitalNurse Practitioner/Physician Assistant - Hematology/OncologyBoston, MA$60–$96.28Collaborating with a multidisciplinary team to provide comprehensive and quality family centered care and clinical oversight in a fast paced, collaborative environment with multiple opportunities for learning. Position Summary:Working as an inpatient team member within the Oncology Service at Boston Children’s Hospital to provide care for inpatient pediatric patients and families.
NewNurse Practitioner, Inpatient Pain Team (40 hours) Boston Children's HospitalNurse Practitioner, Inpatient Pain Team (40 hours)Boston, MA$124,800–$200,262.40Key Responsibilities:Providing care to infants, children, adolescents, young adults with pain from acute and chronic illnesses or those weaning sedatives after a recent critical illness in the inpatient setting. Collaborating with an interdisciplinary team to conduct patient assessments, medical histories, physical exams and develop a plan of care based on the source of pain and patient needs.
NewNurse Practitioner, Pain Treatment Service (Per Diem) Boston Children's HospitalNurse Practitioner, Pain Treatment Service (Per Diem)Boston, MA$60–$96.28Key Responsibilities:Working collaboratively with multidisciplinary team to provide care to children, adolescents and adults chronic pain conditions. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors.
NewNurse Practitioner, Float Pool Boston Children's HospitalNurse Practitioner, Float PoolBoston, MA$112,320–$180,236.16Communicates and collaborates clearly and concisely with the health care team; appropriately consult and utilize resources to meet the patient's needs; and actively participate in patient discharge planning, Requires flexibility, and excellent clinical, organizational and communication skills. . Advanced practice role, responsible for collaborative management of patients within inpatient medical surgical, critical care, or hybrid (ambulatory and inpatient medical/surgical) care neighborhoods.
NewNurse Practitioner/Physician Assistant CICU, nights Boston Children's HospitalNurse Practitioner/Physician Assistant CICU, nightsBoston, MA$124,800–$200,263Pre and Post-Op care of critically ill cardiac patients that involves management of ventilators, inotropic support, ECMO, CVVH, emergency situations and sedation titration. We are expanding our Advanced Practice Provider team in a state of the art 44 bed Cardiac Intensive Care Unit in a new Heart Center here at Boston Children’s Hospital.
NewNurse Practitioner, Critical Care Float Pool, Day Only Boston Children's HospitalNurse Practitioner, Critical Care Float Pool, Day OnlyBoston, MA$112,320–$180,236Communicates and collaborates clearly and concisely with the health care team; appropriately consult and utilize resources to meet the patient's needs; and actively participate in patient discharge planning, Requires flexibility, and excellent clinical, organizational and communication skills. . Participating in formal and informal teaching activities with staff nurses, physicians, interns and residents, and other members of the health care team.
NewNurse Practitioner, Flex coverage CICU, ACCU, CPU Boston Children's HospitalNurse Practitioner, Flex coverage CICU, ACCU, CPUBoston, MA$112,320–$180,236.16The Heart Center at Boston Children’s Hospital is a world leader in pediatric cardiovascular care, recognized for pioneering treatments that have transformed outcomes for patients with congenital and acquired heart disease. The NP will work collaboratively within a multidisciplinary Heart Center team to provide high-quality, family-centered care to patients with complex congenital and acquired cardiac conditions.
NewTemporary Nurse Practitioner, Allergy Boston Children's HospitalTemporary Nurse Practitioner, AllergyBoston, MA$60–$96.28The Division of Allergy and Immunology is seeking a temporary Nurse Practitioner to provide comprehensive care to pediatric patients with allergic conditions. Licensure/CertificationsCurrent Family Nurse Practitioner (FNP) or Pediatric Nurse Practitioner (PNP) certification required.
NewNurse Practitioner or Physician Assistant, CICU day/night Boston Children's HospitalNurse Practitioner or Physician Assistant, CICU day/nightBoston, MA$124,800–$200,262.40Pre and Post-Op care of critically ill cardiac patients that involves management of ventilators, inotropic support, ECMO, CVVH, emergency situations and sedation titration. We are expanding our Advanced Practice Provider team in a state of the art 44 bed Cardiac Intensive Care Unit in a new Heart Center here at Boston Children’s Hospital.
NewNurse Practitioner, Developmental Medicine (40 hours) Boston Children's HospitalNurse Practitioner, Developmental Medicine (40 hours)Brookline, MA$124,800–$200,262.40Key Responsibilities:Providing direct patient care in an ambulatory clinical setting with an interdisciplinary team of developmental-behavioral pediatricians, psychologists, and APRNs providing neurodevelopmental evaluations and on-going follow up for children age birth thru adolescence. MA license to practice as Nurse Practitioner (certification as a Pediatric Nurse Practitioner or Family Nurse Practitioner required)The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
RN Shift Supervisor Care-OneRN Shift SupervisorBeverly, MA$49–$53 / hourThe RN Supervisor will be responsible for, but not limited to: Responsible for the day to day coordination and oversight of all aspects of nursing activities of the facility during her/his tour of duty. or a graduate of an approved LPN/LVN program and currently enrolled in an approved RN program and actively pursuing an RN Licensure.
Customer Service Coordinator IconmaCustomer Service CoordinatorTewksbury, MA$15.64–$18.64 / hourAbility to handle high work volume (phone, case and order entry volume) in a fast-paced environment and stay calm in face of adversity. Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information.
Contingent Clinical Care LVN/LPN Float IconmaContingent Clinical Care LVN/LPN FloatMedfield, MA$1–$37.14 / hourThe LPN/LVN must have a full, active and unrestricted license as a Licensed Practical or Vocational Nurse in a State, Territory or Commonwealth of the United States or District of Columbia. Our Client, a Retail Pharmacy company, is looking for a Contingent Clinical Care LVN/LPN Float for their Medfield, MA (Floating to Medfield, Norton, and Medway) location.
NewClinical Assistant - Inpatient Float - 36 or 40 hours Boston Children's HospitalClinical Assistant - Inpatient Float - 36 or 40 hoursBoston, MA$19.06–$27.64We’re looking for a Clinical Assistant to join our Central Staffing Office/Float pool to provide basic direct care to patients as delegated by a Registered Nurse, in a variety of inpatient settings. Key ResponsibilitiesUnder regular supervision and following established procedures and instructions, providing basic direct care to patients as delegated by a Registered Nurse, in a variety of settings inpatient units.
NewCNA/ CHHA - Part Time Brightview Senior Living, LLCCNA/ CHHA - Part TimeBillerica, MA$20.50–$23.504. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
NewMemory Care CNA/ CHHA - Full Time Brightview Senior Living, LLCMemory Care CNA/ CHHA - Full TimeCanton, MA$21.25–$24.504. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
NewMemory Care CNA/ CHHA - Part time Brightview Senior Living, LLCMemory Care CNA/ CHHA - Part timeArlington, MA$20.50–$23.504. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
Physician Office Account Manager Medline IndustriesPhysician Office Account ManagerBoston, MAFull timeBachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
NewLegal Client Experience Coordinator DGVE law, LLCLegal Client Experience CoordinatorHanover, MA$56,160–$72,800 / yearYou are curious and resourceful, seeking out new information and using it to approach your job responsibilities and enjoy the challenge of diving in curiously to learn, and you’re willing to push past the discomfort of trying something new with the potential of failing and having to acknowledge it and take accountability and work with a supportive team to help fix it and try again. You won’t just answer phones; you’ll manage relationships, triage complex client needs with grace, and ensure that all clients’ legal matters stay on track.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNMethuen, MAAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewAcute Dialysis Services Program Manager - RN Fresenius Medical CareAcute Dialysis Services Program Manager - RNBoston, MA$105,206–$175,198 / yearConfer routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.