Keeps the HumanGood Memory Support Program Philosophy at the core of all planning and implementation of activities and care to meet the specific needs of residents; Supervises Team Members in the Memory Support unit; supervision includes management of work schedules, hiring, training, evaluating, employee development, coaching, discipline, salary increases, and adjustments; Leads by example and collaborates with Resident Services to ensure team members engage residents in programs. Completes required state training programs for Memory Support; Provides effective and courteous service to all residents, guests and team members; Promotes and protects the rights of residents; Performs monthly safety audits and submits work orders as needed.