Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store • Learn Lewis Drug policies and procedures and perform them daily • Establish and maintain good relationships with physicians and other healthcare providers • Answer patient questions and troubleshoot and/or resolve them promptly • Answer phone calls promptly and in a polite manner • Assist in all customer service situations and finish customer transactions using the register • Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently • Maintain the confidentiality of patients' private medical information according to the HIPAA Act • Process new and refill prescriptions within scope of practice • Prepare paperwork and compile medications for delivery and mail out orders when needed • Manage and serve drive-thru patients in an efficient manner (if applicable) • Report any medication error to proper personnel • Ability to log into a variety of software systems to perform daily technician functions • Perform daily maintenance of automated devices within the pharmacy • Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations • Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities • Perform additional duties as assigned by the Chief Pharmacist/Pharmacist. • Must be able to stand for long periods of time and move quickly from one workstation to another • Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands) • Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels • Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction • Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision • Must have ability to communicate verbally with staff and patients • Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.).