NewMedical Malpractice Associate JobotMedical Malpractice AssociateCoral Gables, FL$160,000–$185,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The positive results we bring to our clients do not happen behind closed doors—they happen through wholehearted advocacy and insightful guidance to ensure our clients’ best interests and reduce potential risk.
NewEmergency Medical Technician AMREmergency Medical TechnicianMedley, FLWe’re hiring Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for medical assistance and deliver high-quality care, treatment and customer service to patients. GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
NewLegal Case Manager Rafaeli Law PLLCLegal Case ManagerFort Lauderdale, FL$60,000–$80,000 / yearSince launching in 2020, we’ve experienced rapid growth by combining high-impact legal representation with innovative technology and a client-first approach. We are a fast-paced personal injury law firm in Aventura looking for an experienced Case Manager who can hit the ground running.
NewLegal Assistant Lead JobotLegal Assistant LeadCoral Gables, FL$70,000–$80,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are seeking an experienced and highly organized Medical Malpractice Legal Assistant to support attorneys handling complex medical malpractice and healthcare-related litigation matters in our Coral Gables office.
NewInsurance Defense Paralegal JobotInsurance Defense ParalegalMiami, FL$65,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Their practice areas include premises liability, automobile liability, trucking and transportation, motor carrier and freight broker liability, personal injury protection, admiralty and maritime, negligent security, medical malpractice, etc.
NewLead Legal Assistant - 3rd Party Defense JobotLead Legal Assistant - 3rd Party DefenseCoral Gables, FL$75,000–$80,000 / yearWe are a well-established and highly respected Florida litigation defense firm is seeking an experienced Legal Assistant to provide direct support to a Managing Shareholder with an active practice focused on medical malpractice defense and complex civil litigation. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewLitigation Paralegal – Product Liability & Toxic Tort Defense JobotLitigation Paralegal – Product Liability & Toxic Tort DefenseMiami, FL$70,000–$95,000 / yearThis is an excellent opportunity for a paralegal who enjoys substantive involvement in cases, trial preparation, and working alongside experienced litigators on challenging matters involving product liability, toxic exposure, environmental claims, catastrophic injury, and other complex defense litigation. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewFamily Centered Treatment Specialist HEALTH CONNECT AMERICA, INCFamily Centered Treatment SpecialistFort Lauderdale, FLWe are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Responsibilities: The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.
NewRN- Hematology/ Oncology (Per Diem, Nights) Nicklaus Children's HospitalRN- Hematology/ Oncology (Per Diem, Nights)Miami, FLAssesses all body systems, ensures safe, efficient care, while ensuring no medication errors, avoidance of falls, prevention of central line infections, ouch-free procedural pain & pain reduction. See Nicklaus Children's Hospital Privacy Policy at https://www.nicklauschildrens.org/notice-of-privacy-practices and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewLead Referral Coordinator ClareMedica Health Partners LLCLead Referral CoordinatorPlantation, FLIn addition to managing the most complex referral cases, this position provides training and guidance to team members, monitors workflow and compliance with referral protocols, and serves as the primary liaison between referral staff and clinic leadership. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear.
NewTravel Nurse RN - Emergency Room (ER) / Trauma - $1,519 to $1,616 per week in Fort Lauderdale, FL Fusion Medical StaffingTravel Nurse RN - Emergency Room (ER) / Trauma - $1,519 to $1,616 per week in Fort Lauderdale, FLFort Lauderdale, FL$1,519–$1,616This role involves assessing patient conditions, implementing urgent care plans, administering life-saving treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, efficient, patient-centered care in critical situations. Collaborate effectively with interdisciplinary teams including physicians, specialists, paramedics, social workers and other support staff to ensure comprehensive care .
NewMDS Coordinator- St. Anne's Nursing Center & Residence Catholic Health ServicesMDS Coordinator- St. Anne's Nursing Center & Residencemiami, FLThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.
NewClinical Care Manager - Catholic Home Health Catholic Health ServicesClinical Care Manager - Catholic Home HealthMiami, FLReviews electronically submitted documentation and provides feedback to clinicians regarding deficiencies or corrections to ensure the medical records reflect compliance with medical necessity, homebound status, and visit utilization and are supported by individual patient assessment/ documentation support and transition (discharge) planning. Maintains ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management, and associates to facilitate coordination of care.
Registered Nurse (RN) - Neurosurgery - Pompano Beach Advocate AuroraRegistered Nurse (RN) - Neurosurgery - Pompano BeachPompano Beach, FLMust demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation .
Certified Veterinary Technician Shift Lead Banfield Pet HospitalsCertified Veterinary Technician Shift LeadCooper City, FL$23.43–$33.84 / hourLeadership Responsibilities: Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets.
Certified Veterinary Technician - Shift Lead Banfield Pet HospitalsCertified Veterinary Technician - Shift LeadMiami Beach, FL$23.43–$33.84 / hourIdentity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* · Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* · Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! LEADERSHIP RESPONSIBILITIES: · Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.
Certified Veterinary Technician-Shift Lead Banfield Pet HospitalsCertified Veterinary Technician-Shift LeadMiami, FL$23.43–$33.84 / hourIdentity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* · Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* · Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! LEADERSHIP RESPONSIBILITIES: · Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.
NewPatient Continuity and Needs Advocate ChenMedPatient Continuity and Needs AdvocateDelray Beach, FL$17–$24.26Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. The Patient Continuity and Needs Advocate (PCNA) is responsible for supporting eligible patients and their families receive Medicaid and Federal resources that are adherent to State and Federal Policies.
Medical Records Clerk Leon Medical Centers IncMedical Records ClerkMiami, FLThe ideal candidate will ensure that all medical records are accurate, up-to-date, and accessible to authorized personnel while maintaining patient confidentiality. The Medical Records Clerk plays a crucial role in the healthcare system by managing and organizing patient records efficiently.
Medical Records Clerk Humana IncMedical Records ClerkBoca Raton, FL$38,000–$45,800 / yearAs the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.
Referrals & Medical Records Clerk Care Resource Community Health Centers, Inc.Referrals & Medical Records ClerkFLMedical Records: Receive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request). Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc., a qualified entity, in support of compliance with House Bill 531 (2025).
Medical Records Clerk CenterWellMedical Records ClerkBoca Raton, FloridaAs the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.
Referrals & Medical Records Clerk Care Resource Community Health CenterReferrals & Medical Records ClerkFt. Lauderdale, FLPart timeReceive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request). Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc., a qualified entity, in support of compliance with House Bill 531 (2025).
Medicals Records Clerk Physical 4 U IncMedicals Records ClerkMiami, FLIn this role, you will collect patient information, process patient admissions, and be responsible for the general organization and maintenance of patient records. Ensure all patient paperwork is completed and submitted in an accurate and timely manner.
NewMedical Records Specialist HCA HealthcareMedical Records SpecialistMargate, FLAs a Medical Records Specialist, you would be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.
Team Leader HIM Data and Systems Medical Records Mount Sinai Medical Center of FloridaTeam Leader HIM Data and Systems Medical RecordsMiami Beach, FloridaAssist in Daily Chart Reconciliation & Workflow Coordination: Monitor and log daily patient discharge lists to reconcile all incoming medical records, follow up on missing charts with clinical units, compile and distribute daily suspension and status letters, and assign staff tasks for document prep, scanning, and indexing into OneContent. Monitor physicians incomplete record activity, including notifying physicians of incomplete records until records are completed for release of information purposes and to assist coding staff obtain necessary clinical documentation for coding and reimbursement purposes.
HIM Analysis Tech Medical Records Mount Sinai Medical Center of FloridaHIM Analysis Tech Medical RecordsMiami Beach, FloridaWe offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Requires working knowledge of medical record content, physician documentation workflows, and EPIC/One Content, with the ability to assign, reassign, and audit deficiencies accurately.
Medical Records Specialist Coloplast CorpMedical Records SpecialistCoral Springs, FLReview each medical record for missing documentation; check physician's notes for appropriate diagnosis to justify Comfort Medical's service; verify that the correct person has signed all paperwork such as physician's orders, and other documentation requiring signature. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!
NewMedical Records Collector (must reside in Florida tri county area) Molina Healthcare IncMedical Records Collector (must reside in Florida tri county area)Miami, FLSupports quality improvement activities through outreach to providers for collection of medical records for Healthcare Effectiveness Data and Information Set (HEDIS) specific data collection, projects and audit processes. Supports annual HEDIS audit and other like audits, and organizes provider outreach, pursuit, collection and upload of provider medical records into the internal database.
Medical Records Specialist OMNI Orthopedic and Spine Center IncMedical Records SpecialistPlantation, FL$24–$28 / hourHigh school diploma or equivalent; additional education or certification in medical records management is a plus. We are seeking a detail-oriented and organized Medical Records Specialist to join our medical records department in our Plantation, FL office.
Case Manager - Medical Records Specialist Kurt Thompson Law GroupCase Manager - Medical Records SpecialistBoca Raton, FLFull timeFounded by award‑winning attorney Kurt Thompson, the Kurt Thompson Law Group has grown from a single vision into one of the nation's most respected personal injury firms, now serving clients across Florida, Texas, Tennessee, and Washington. Ability to request and gather medical and billing records related to accidents, confirm charges and balances, and provide health insurance and auto insurance (PIP) to providers in a timely manner-including requesting health insurance liens.
Medical Records Team Lead US FertilityMedical Records Team LeadMargate, FloridaEnsure that requests for patient billing information are brought to the attention of the appropriate Financial Services staff member; obtain patient billing records prior to releasing medical records for scanning to ensure a complete package of medical and financial records. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
Medical Records Reviewer ICBDMedical Records ReviewerLauderdale Lakes, FL$55,000–$70,000Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) . With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
Quality Data Coord - Medical Records BayCare Health SystemQuality Data Coord - Medical RecordsFLRemoteWhy BayCare Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community.
Medical Records Reviewer ICBD HoldingsMedical Records ReviewerLauderdale Lakes, FloridaExact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) . With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
ROI Medical Records Specialist - Bilingual Spanish MRO CorporationROI Medical Records Specialist - Bilingual SpanishPembroke Pines, Florida$16–$22 / hourFull timeResponsibilities: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Overview: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*.
ROI Medical Records Specialist MRO CorporationROI Medical Records SpecialistHialeah, Florida$16–$22 / hourFull timeResponsibilities: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Overview: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*.
Medical Records Coder I - PRN BayCare Health SystemMedical Records Coder I - PRNFLRemoteOur network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. Responsibilities: Assigns diagnosis and procedural codes using ICD-10-CM, ICD-10-PCS, and CPT-4 coding systems, monitors bill hold reports, and performs other duties as assigned.
Medical Records Team Lead Northwest Center for Infertility and RepMedical Records Team LeadMargate, FLPart timeEnsure that requests for patient billing information are brought to the attention of the appropriate Financial Services staff member; obtain patient billing records prior to releasing medical records for scanning to ensure a complete package of medical and financial records. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
Document Tech - Medical Records, Health Information Management, FT, 08A-4:30P Baptist Health South Florida IncDocument Tech - Medical Records, Health Information Management, FT, 08A-4:30PMiami, FL$16–$20.54 / hourBaptist Health is the region''s largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: Career growth and development opportunities, with clear pathways and ongoing support.
Medical Records coordinator needed for Primary Care clinic - Hiring Fast! HealthPlus StaffingMedical Records coordinator needed for Primary Care clinic - Hiring Fast!Coral Springs, FloridaThe ideal candidate will be responsible for managing patient medical records, ensuring proper documentation, organizing patient files, and ensuring confidentiality in accordance with HIPAA regulations. The candidate will also work closely with physicians and medical staff to ensure accurate and up-to-date patient information is maintained.
Medical Records Specialist ICBD HoldingsMedical Records SpecialistLauderdale Lakes, FloridaExact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) . With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
Records Clerk Willis Lease Finance CorpRecords ClerkCoconut Creek, FLWe are committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. Summary: The Records Clerk will collaborate with various departments to track and correct records, be responsible for processing incoming and outgoing engine records, work order packages, and work control documents.
Risk Management/ Medical record Wellness Resource CenterRisk Management/ Medical recordBoca Raton, FloridaFull timeTo learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage: https://info.flclearinghouse.com/education-awareness. Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Risk Management/ Medical record Acadia Healthcare Co IncRisk Management/ Medical recordBoca Raton, FLTo learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage: https://info.flclearinghouse.com/education-awareness. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor''s degree in a clinical healthcare field, risk management, business, finance, or a related field required.
Technical Records Analyst Willis Lease Finance CorpTechnical Records AnalystPompano Beach, FLResearch records through contacts with OEMs, repair facilities and previous owner / operators in obtaining life limited part trace and complete operational and technical engine documentation. We are committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job.
Training Records Administrator Atlas Air, Inc.Training Records AdministratorMiami, FL$54,500–$73,500 / yearWith over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose. At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries.
Technical Records Analyst AerSale CorpTechnical Records AnalystDoral, FLFeaturing complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. Who we are: AerSale is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments.
NewELECTRONIC HEALTH RECORDS ANALYST The GEO GroupELECTRONIC HEALTH RECORDS ANALYSTBoca Raton, FloridaFull timeFrom the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services.
Senior Technical Records Analyst AerSale CorpSenior Technical Records AnalystDoral, FLFeaturing complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. Assists Management, Asset Directors, Leasing Director and Sales personnel in support of aircraft and engine sale and pre-lease activity; provides mini-packs, comprehensive technical documentation and in-depth analysis on product-specific subject matter.