Middletown, RI30+ days ago
Communicates point of care reminders to providers via the electronic medical record (EMR).ppGreets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process.ppOversees patient financial process to ensure patient payments (co-payments, deductibles, self-pay) are obtained at time of service and are properly processed.ppVerifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.ppProvides clerical support for the practice. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: pWorks effectively and respectfully at his/her highest capabilities and training.ppFollows the practice, clinic or office workflow protocols to maximize quality and efficiency.ppPerforms pre-visit planning by reviewing and updating the patient record prior to the appointment with recent test results, consults, correspondence, etc. and determines needed services based on practice protocols.