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Assist with maintaining Customer Service reports including, but not limited to, accounting logs, change order request, special request items, delivery logs, customer concerns and lost and found. With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride.

Job Requirements Sendik's Food Markets: Join a Century of Excellence. Sendik’s Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 18 store locations across Southeastern Wisconsin.  At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience.   If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's. Role TitleCustomer Service Office Associate ManagerCustomer Service Manager  Job SummaryThe Customer Service Office Associate will be responsible for modeling and promoting Sendik’s culture by consistently providing “best in class” service to our guests. The main responsibility of the Customer Service Office Associate is to maintain the operations of the front end, including daily task management and resolving customer complaints. The Customer Service Office Associate must demonstrate accountability, accuracy and ability to delegate tasks to the team. Our Values: Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!” Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand. Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed. Work Experience Duties/Responsibilities<ul><li>Serve customers while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business</li><li>Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints </li><li>Encourage customers to participate in our monthly charity partnerships and Red Bag Rewards program</li><li>Assist with opening and closing duties including, but not limited to, unlocking registers, balancing safe, reviewing daily schedule, settling drawers, and completing cleaning lists </li><li>Complete lane audits by reviewing register balances to make sure all transactions are entered and accurate; investigate any discrepancies as they arise </li><li>Monitor monetary needs including, but not limited to, placing daily change orders, bank deposits and petty cash</li><li>Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as they arise </li><li>Scheduling break/meal times to ensure coverage throughout the day</li><li>Assist with accurately and efficiently checking out customer orders </li><li>Assist with maintaining Customer Service reports including, but not limited to, accounting logs, change order request, special request items, delivery logs, customer concerns and lost and found</li><li>Assist with store promotional sales events as needed</li><li>Assist with the training and mentoring of new associates at the Customer Service Desk </li><li>Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures</li><li>Assist with all other Customer Service duties as needed</li></ul> Qualifications:<ul><li>Must be a minimum of 18 years of age due to handling wine and spirits </li><li>Prior experience in customer service, cash handling and leadership experience is required</li><li>Ability to provide clear direction and delegate responsibilities to a team </li><li>Ability to quickly adapt to changing conditions, priorities and circumstances</li><li>Ability to maintain composure, meet deadlines and work effectively under pressure </li><li>Ability to work effectively in a fast-paced environment </li><li>Excellent communication, organizational and planning skills </li><li>Ability to make independent decisions regarding department needs and priorities </li><li>Strong verbal and written communication skills</li><li>Strong sense of urgency, time management, prioritization and multitasking skills</li><li>Strong computer skills, working knowledge in Microsoft Office product suite and Google Products  </li><li>Excellent attention to detail </li><li>Excellent problem-solving and conflict resolution skills </li><li>Exceptional customer service skills </li><li>Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts </li><li>Ability to stand, walk, lift, bend, push/pull for extended periods of time</li><li>Ability to lift up to 50 pounds</li></ul>

Sendik's Food Market

Customer Service Office

Accounting

Change Requests/Orders

Communication Skills

Computer Skills

Conflict Resolution

Customer Experience

Customer Relations

Customer Service Management

Customer Support/Service

Detail Oriented

Establish Priorities

Grocery Stores

Leadership

Lift/Move 50 Pounds

Mentoring

Microsoft Office

Microsoft Product Family

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Regulations

Resolve Customer Issues

Retail

Safety/Work Safety

Sales Promotions

Sanitation

Time Management

Writing Skills

FEED

OTHER

Collaborate with customers, Design Manager, and Tool Room Manager to establish design concepts for progressive dies, compound dies, stage tooling, jigs, and fixtures that meet or exceed customer requirements. This role requires strong time management skills to produce accurate, high-quality designs under aggressive timelines while simultaneously supporting ongoing tool room projects.

Supervisor, Tool & Die Design<figure><img src="https://gallery-cdn.breezy.hr/761db/OTTO_MFE%20Logo_150x77%20002.png"/></figure>OTTO's opportunity:Our
 Supervisor, Tool & Die Design, manages the design process and workflow for a job shop environment, supporting both new and existing customers with tooling design solutions. This role collaborates closely with Sales, Engineering, and the Tool Room to deliver high-quality products and services on time. The position is responsible for developing progressive metal stamping tooling and providing engineering support throughout the lifecycle of customer tooling.This role requires strong time management skills to produce accurate, high-quality designs under aggressive timelines while simultaneously supporting ongoing tool room projects.Specifically, the Supervisor, Tool & Die Design will:<ul><li>Collaborate with customers, Design Manager, and Tool Room Manager to establish design concepts for progressive dies, compound dies, stage tooling, jigs, and fixtures that meet or exceed customer requirements.</li><li>Design and develop progressive metal stamping tools, trim dies, fixtures, and gages for new and existing products.</li><li>Prepare strip layouts, plan views, bills of materials (BOMs), detail drawings, and related documentation.</li><li>Create wire EDM blocks, jigs, fixtures, and other components to improve tool room efficiency and productivity.</li><li>Develop complete tool assembly and component drawings using 3D and 2D design platforms.</li><li>Work from engineering models, piece-part drawings, and assemblies to create accurate and manufacturable designs.</li><li>Order purchased components as required to support tooling builds.</li><li>Implement engineering changes to existing designs and execute ECNs through company business systems.</li><li>Process engineering drawings and models through current PLM and ERP systems.</li><li>Work directly with the tool room during the build and development of tooling to ensure designs produce parts that meet or exceed customer standards.</li><li>Provide engineering solutions and technical support to the Sales team.</li><li>Report project status, timelines, and risks to management on a regular basis.</li><li>Collaborate with other designers and tool room staff to achieve high-quality results in time-sensitive situations.</li><li>Manage in-house and outsourced designers to meet on-time delivery commitments.</li><li>Work overtime as required to meet project deadlines.</li><li>Assists with other related duties as required or assigned.</li></ul>What you'll need to bring to the table:<ul><li>Minimum of 10 years of experience as a full-time Tool Designer.</li><li>Toolmaker background strongly preferred.</li><li>Proven experience designing complete tool assemblies using solid modeling software (SolidWorks preferred).</li><li>Experience with LogoPress (SolidWorks add-in) preferred.</li><li>AutoCAD experience with Die Maker add-in preferred.</li><li>Experience with PLM systems and Syteline ERP software preferred.</li><li>Strong understanding of progressive metal stamping processes and tooling.</li><li>Excellent time management, organizational, and multitasking skills.</li><li>Ability to work effectively in a fast-paced, collaborative manufacturing environment.</li><li>Occasional travel to customer sites required.</li></ul>What OTTO offers for this specific position:The hiring range listed in this posting is what we, in good faith, anticipate relying on when confirming an hourly rate for this position; exceptions may be considered for highly experienced candidates with multiple years of at-level experience.<ul><li>Target hourly hiring range: $45.00 to $52.00 per hour, based on qualifications and experience.</li><li>Profit Sharing Bonus - OTTO believes that it's fair to share the profits that the employees help to make; profit sharing is distributed to employees twice a year. OTTO's profit sharing plan is paid at the discretion of the company and is not a guaranteed bonus or any part of a compensation plan.</li><li>Vacation: 80 hours - vacation time is earned on the anniversary date.</li></ul>OTTO's Benefits:Health:Medical Insurance-<ul><li>HMO Plan</li><li>Standard PPO Plan</li><li>Enhanced PPO Plan</li><li>High Deducible PPO Plan</li><li>FSA, LFSA, and HSA</li></ul>Dental Insurance-<ul><li>Base Plan</li><li>Buy-Up Plan</li></ul>Vision Insurance401(k) with a company matchLife insurance:<ul><li>Life/AD&D</li><li>Voluntary Life/AD&D</li><li>Short-Term Disability</li><li>Long-Term Disability</li></ul>10 paid holidaysCompany picnicHoliday partyAND numerous OTTO celebrations throughout the year!To review all of OTTO's available opportunities, please visit our career page by clicking on the link below:<a href="https://otto-engineering-inc.breezy.hr/" rel="nofollow">https://otto-engineering-inc.breezy.hr/</a>OTTO Engineering is an Equal Opportunity Employer: Disability/VeteranFederal Notices<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow">Federal EEOC - Know Your Rights</a><a href="https://www.nlrb.gov/sites/default/files/attachments/pages/node-251/employee-rights-under-the-nlra-poster-two-page-85-x-11-version-pdf-2022.pdf" rel="nofollow">NLRB Notice</a><a href="https://8765373.fs1.hubspotusercontent-na1.net/hubfs/8765373/HR/E-Verify_Participation_Poster%20%28002%29.pdf" rel="nofollow">E-Verify</a>Request for Assistance / Reasonable Accommodation:If you are a qualified individual with a disability or a disabled veteran, please let us know if you require a reasonable accommodation to complete any part of the online application process. You may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.If you need an alternative method for applying, please contact OTTO Engineering via telephone at 847-428-7171
 or email at HRDepartment @ ottoexcellence.comThese contact tools may be used only by individuals with a disability for accommodation requests; please do not inquire as to the status of an application.OTTO Engineering does not accept unsolicited resumes from third party recruiters, agencies, or similar organizations; any submissions will not be honored.

OTTO Engineering

Supervisor, Tool & Die Design

Accidental Death and Dismemberment (AD&D)

Assembly Drawings

AutoCAD

Bill of Materials (BOM)

Business Solutions

Component Assembly

Dental Insurance

Die Design

Documentation

ERP (Enterprise Resource Planning)

Engineering Drawing

Flexible Spending Accounts

Health Insurance

Health Maintenance Organization (HMO)

Machine Tool

Manufacturing

Outsourcing

Preferred Provider Organization (PPO)

Process Engineering

Process Management

Procurement Planning

Product Lifecycle Management

Purchase Orders

Purchasing/Procurement

Recruiting/Staffing Agency

Risk Management

Sales

Sales Support

Solid Modeling

SolidWorks

Status Reports

Team Player

Technical Support

Tool and Die Manufacturing

Willing to Travel

BreezyHR

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.

HOUR

<h5>Customer Service Associate </h5>Location: Hoffman Estates, IL, United States Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23 = Clothing Sorter/Hanger, Hardware Sorter $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who We Are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What You Can Expect: <ul><li>The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. </li><li>To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. </li><li>An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. </li></ul>What You Get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 26 Golf Center, Hoffman Estates, IL 60169

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Customer Service Office Sendik's Food Market

Supervisor, Tool & Die Design OTTO Engineering

Customer Service Associate Savers | Value Village

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