The successful candidate will lead a group of engineers and act as the technical authority for our Microsoft Dynamics 365 Customer Service Premium environment—including Omnichannel, Copilot Voice Agents, Power Automate, and Dataverse. Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8states.