Customer Service Manager- EastDepartment: Customer ServiceEmployment Type: Full TimeLocation: Lawrenceville, GA - Distribution CenterCompensation: $90,000 - $110,000 / yearDescriptionThe Customer Service Manager is responsible for hiring, coaching, and leading a diverse and inclusive team in a fast-paced, rapidly changing environment. Direct and monitor workload balance among team members and effectively delegate to ensure customer experience goals and SLA's are consistently met.* Set, manage, and monitor employee/team goals and objectives with clear communication on expectations for productivity, quality, and continuous improvement.