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The Executive Director of Digital Marketing will be responsible for building and scaling a global digital strategy across acquisition, activation, retention, and re-engagement  with a focus on creating a predictable, performance-driven growth engine. Historically reliant on partner-led and offline channels, the business is now scaling enterprise digital capabilities across acquisition, conversion, and lifecycle marketing to drive long-term, sustainable growth.

A global organization is investing in building a modern digital growth engine to complement its existing go-to-market model. Historically reliant on partner-led and offline channels, the business is now scaling enterprise digital capabilities across acquisition, conversion, and lifecycle marketing to drive long-term, sustainable growth. This role will architect and lead that evolution. The Executive Director of Digital Marketing will be responsible for building and scaling a global digital strategy across acquisition, activation, retention, and re-engagement  with a focus on creating a predictable, performance-driven growth engine. This is a highly visible role with the opportunity to shape strategy, build infrastructure, and influence how digital drives revenue across the organization. Responsibilities:  Digital Growth Strategy <ul><li>Define and execute a global digital acquisition and lifecycle strategy aligned to revenue goals
	</li><li>Build a multi-year roadmap to establish digital as a scalable, predictable growth channel
	</li><li>Own performance metrics including CAC, ROAS, conversion, retention, and LTV
</li></ul> Performance Marketing <ul><li>Lead paid media strategy across search, social, programmatic, affiliate, and emerging channels
	</li><li>Manage agency partners and oversee media investment strategy and budget allocation
	</li><li>Establish a rigorous testing and optimization framework
</li></ul> Lifecycle & CRM <ul><li>Build and scale lifecycle programs including onboarding, nurture, retention, and reactivation
	</li><li>Leverage segmentation and personalization to improve engagement and repeat behavior
	</li><li>Partner with cross-functional teams to align lifecycle strategy with customer experience
</li></ul> Measurement & Experimentation <ul><li>Develop attribution models and testing frameworks to measure incrementality and performance
	</li><li>Build reporting and dashboards tied directly to revenue impact
	</li><li>Improve tracking, data quality, and decision-making infrastructure
</li></ul> Product & Cross-Functional Collaboration <ul><li>Partner with product and engineering to improve conversion and funnel performance
	</li><li>Translate growth strategy into experimentation roadmaps
	</li><li>Align digital initiatives with broader business and go-to-market strategy
</li></ul> Capability Building <ul><li>Design and evolve the digital marketing operating model (agency + in-house)
	</li><li>Define team structure and hiring roadmap over time
	</li><li>Develop scalable playbooks that can be adapted across markets
</li></ul> Requirements: <ul><li>8+ years leading digital growth, performance marketing, or demand generation
	</li><li>Experience in DTC, e-commerce, or performance-driven environments
	</li><li>Proven track record building or scaling digital capabilities
	</li><li>Ownership of significant paid media budgets with measurable revenue impact
	</li><li>Strong understanding of CAC, ROAS, conversion, retention, and LTV drivers
	</li><li>Hands-on experience with performance marketing and lifecycle/CRM strategy
	</li><li>Experience managing agencies and cross-functional stakeholders
	</li><li>Strong communication skills and ability to influence at the executive level
</li></ul>Preferred:<ul><li>Experience with complex or hybrid go-to-market models
	</li><li>Familiarity with enterprise martech stacks (GA4, CDPs, server-side tracking, etc.)
	</li><li>Experience with attribution modeling and experimentation frameworks
	</li><li>Exposure to global or multi-market organizations
	</li><li>Interest in leveraging AI-driven tools for marketing optimization
</li></ul>

Method Recruiting

Sr. Director of Digital Marketing - DTC Brand

Acquisition Strategy

Alliance/Partner Management

Artificial Intelligence (AI)

Budgeting

Communication Skills

Cross-Functional

Customer Experience

Customer Relationship Management (CRM)

Data Quality

Demand Generation

Financial Modeling

Investment Strategy

LifeTime Value (LTV)

Market Entry Strategy

Marketing

Onboarding

Online Marketing

Performance Metrics

Product Engineering

Reporting Dashboards

Scalable System Development

Testing

eCommerce

HaleyMarketing

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.

Description<div><div>Job Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions:At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.What you can expect:<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:11pt;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.</li><li style="font-family:serif;font-size:11pt;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.</li><li style="font-family:serif;font-size:11pt;margin:0pt 0pt 0pt 26.85pt;padding-left:9.15pt;text-indent:0pt">An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.</li></ul> What you get:Comprehensive onboarding and training from day one.In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.Benefits offerings including:<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:10pt;margin:5pt 0pt 5pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Bundled health plans such as medical, Rx, dental and vision</li><li style="font-family:serif;font-size:10pt;margin:5pt 0pt 5pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Company-paid life insurance for extra protection and peace of mind</li><li style="font-family:serif;font-size:10pt;margin:5pt 0pt 5pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Programs to stop smoking, diabetes management coaching, and on demand care options.</li><li style="font-family:serif;font-size:10pt;margin:5pt 0pt 5pt 26.5pt;padding-left:9.5pt;text-indent:0pt">A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.</li><li style="font-family:serif;font-size:10pt;margin:5pt 0pt 5pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Paid time off from work for leisure or other hobbies.</li><li style="font-family:serif;font-size:10pt;margin:5pt 0pt 5pt 26.5pt;padding-left:9.5pt;text-indent:0pt">A range of mental health services to assist you in managing daily life.</li></ul>Savers is an E-Verify employer3171 East 3300 South, Salt Lake City, UT 84109</div></div>

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Sr. Director of Digital Marketing - DTC Brand Method Recruiting

Customer Service Associate Savers / Value Village

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