Knowledge of the proper care and operation of a school bus and safe driving skills; Knowledge of specific rules and regulations governing the operation of a school bus; Considerable knowledge of Microsoft Office, specifically, Word; Google Apps; Excellent customer service skills; Critical thinking and problem-solving skills; Ability to read, interpret, and convey to others documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to understand and comply with the Wake County Public School System (WCPSS) Code of Ethics; Ability to multi-task and prioritize work assignments; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, and the community. Associates degree; Knowledge of the Transportation Information Management System (TIMS); Cherwell (a service management software); operational understanding of bus Global Positioning Systems (GPS) and software; First Aid and CPR certification; Blood borne pathogens certification; Experience driving a commercial vehicle; No more than one charge of any moving violation, regardless of disposition.