Also makes note of any special or unusual customer requests •Suggests value-added products to customers to enhance product performance based on the nature of the customer’s job •Enters the customer order timely, accurately, and completely into the dispatch system •Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc. Salary : $52,000 - $64,000 Annually Location: On-site in Franklin, Wisconsin Office Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible.