Minneapolis, MN8 days ago
As a team member within Aparium Hotel Group, the Server will work with a phenomenal group of peers who insist that they are collaborative, humble, experienced and open-minded - no egos are allowedWHAT YOU WILL DO* Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality* Assist in all aspects of a guest's experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper steps of service to create exceptional guest experiences; executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary* Participate in daily lineups and staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities* Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day; and to serve alcohol safely, responsibly, and legally; and of course, accurately account for all monetary transactions during your shift* Serve food and beverage items based upon each guest's specific requests by respecting the health and safety measures procedures to keep you and the guest safe and healthy* Ensure your workstation is clean and organized, with the utmost respect for your guests, peers, and equipment* Ensure you demonstrate a sense of urgency for guest requests* Demonstrate an understanding of basic culinary and beverage terms and strive to know more through constant study of your craft; use your knowledge of the food and beverage menu to create exceptional dining experiences* Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed; and communicate promptly with the F+B and Culinary teams to ensure all guests get their food as ordered in timely fashion* Assist in other areas of the F+B Department as neededWHAT YOU WILL NEED* Passion for the People, Place and Culture of our community, love of restaurants and guest service also required* Minimum of one (1) year experience as a restaurant server in either a free-standing or hotel restaurant* TIPS alcohol service certification preferred* Ability to meet local age requirements in order to serve alcohol* Availability to work a flexible schedule to include mornings, weekends and holidays* Fluency in English, verbal and written* Ability to continuously stand and/or walk for the majority of a shift, including negotiating wet tile floor and steps* Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins* Ability to roll and/or carry tables and chairs when needed* Ability to lift and/or carry a 30 lb. Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball's Minnesota Twins.