Responsibilities include participating in the recruitment, interview, selection, and onboarding of employees; providing training and development; planning, assigning, and overseeing work; evaluating performance; coaching and counseling employees; administering recognition and corrective actions as appropriate; responding to employee concerns and supporting issue resolution; and supporting employment actions such as promotion, transfer, demotion, or separation in accordance with established policies and legal requirements. The role serves as the primary liaison to executive leadership, the Board of Directors, regulators, investors, vendors, and client credit unions, while developing strategic partnerships that support organizational growth and profitability.