Weichert, RealtorsMortgage Advisor-CGS Weichert, RealtorsMortgage Advisor-CGSMorris Plains, NJThe MA-CGS is responsible for prospecting, pipeline and funnel metrics based on target goals established by the SVP of Sales, including but not limited to, contact %’s, mortgage pre-approvals, mortgage applications, closed loan % and closed loans. The MA-CGS is responsible for originating residential mortgage loans generated by the Company through Weichert Realtor’s Open Houses, QR Code Open House App, Weichert Lead Network and other Company Generated Leads (as defined by the Company).
Company ConfidentialNewCommercial Loan Operations Specialist Company ConfidentialCommercial Loan Operations SpecialistFairfield, NJRemoteFull timePrepare and review commercial loan documentationPerform post-close loan file reviews and quality control auditsProcess mortgage loan files and ensure documentation accuracyVerify completeness of loan packages and compliance with internal policies and regulatory requirementsCollaborate with lending, underwriting, and operations teams to resolve documentation issuesAssist with loan operations workflow management and backlog reduction efforts. Prior experience in commercial loan operations within a bank, credit union, or financial institutionStrong background in commercial loan documentationExperience performing post-close review and quality assuranceHands-on mortgage processing experienceExcellent attention to detail and organizational skillsAbility to work independently in a remote environment.
Ark Mortgage IncMortgage Loan Processor - Experienced Ark Mortgage IncMortgage Loan Processor - ExperiencedMontebello, NYRemoteFull timeThe ideal candidate thrives in a fast-paced environment, excels at managing competing priorities, and proactively evaluates complex loan scenarios to deliver accuracy, speed, and value to both internal teams and clients. Order and manage third-party services (appraisals, title, VOEs, flood certifications) and resolve documentation issues in collaboration with borrowers, loan officers, loan coordinators, and underwriters.
M&T Bank CorpNewMortgage Underwriter M&T Bank CorpMortgage UnderwriterNY$22.61–$37.67 / hourScope of Responsibilities: Works with internal staff (Account Executives, Loan Officers, broker Coordinators, Loan Processors, etc.) and external customers (Realtors, Mortgage Brokers, etc.) and third parties to expedite the decision process and loan closings for mortgage loans submitted for approval. Primary Responsibilities: Underwrite conventional (conforming and non-conforming) residential mortgage loans per product and investor guidelines through AUS and/or manual underwriting.
Ark Mortgage IncMortgage Underwriter Ark Mortgage IncMortgage UnderwriterMontebello, NYFull timeThe ideal candidate will have a strong background in underwriting both conventional and non-qualified mortgage products, such as DSCR loans, bank statement loans, jumbo loans, and more. Ark Mortgage Inc. also provides reasonable accommodations, including to qualified individuals with known disabilities, who are pregnant or who suffer from a medical condition due to pregnancy or childbirth, upon request or when made aware of such a need, subject to applicable law.
UNMB Home Loans IncMortgage Underwriter UNMB Home Loans IncMortgage UnderwriterLevittown, NYAnalyze mortgage loan files, which includes customer's application, income documentation, appraisal and title reports, to ensure compliance with the company's policies, as well as state and federal regulations. Provide support to Loan Officers and Relationship Managers regarding questions and/or clarification of inquiries, loan files, and underwriting guidelines.
MindriftSenior Mortgage Underwriter - Freelance AI Trainer MindriftSenior Mortgage Underwriter - Freelance AI TrainerQueens, NYWhile each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Design pre-qualification scenarios based on realistic rate sheets across different credit score ranges and down-payment percentages; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Verify gift fund documentation chains and disclosure timing under TRID, Reg Z, and RESPA; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Apply correct rulesets for rate-and-term vs. Ideally, contributors will have: Degree in Finance, Business, Economics, or any related field; 3+ years of residential mortgage underwriting or equivalent professional experience; FHA Direct Endorsement (DE) or VA Credit Underwriter authority is a strong signal; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and the overlay-versus-rule distinction; Knowledge of Reg B adverse action requirements, Reg Z, and TRID disclosure timing rules; Familiarity with automated underwriting systems (DU / LP) and loan origination software (Encompass, Empower); Strong written English (C1+).
KORE1 TechnologiesNewInside Loan Advisor (Licensed Mortgage Loan Officer) KORE1 TechnologiesInside Loan Advisor (Licensed Mortgage Loan Officer)Union, NJRemote$50,000–$150,000 / yearHowever, the primary purpose of this role is to allow top producers to hand off their self-generated loans so they can focus on expanding the pipeline - creating a scalable, highly productive team environment. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for an Inside Loan Advisor (Licensed Mortgage Loan Officer).100% Remote | Six-Figure Earning Potential.
Citigroup IncMortgage Lending Officer SAFE Act - UNIONDALE Citigroup IncMortgage Lending Officer SAFE Act - UNIONDALEUniondale, NY$60,000–$175,000 / yearAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management.
United Nations Federal Credit UnionNewRemote Mortgage Loan Officer - Tristate United Nations Federal Credit UnionRemote Mortgage Loan Officer - TristateLong Island City, NYRemoteManage the application process; transfer data/information taken from the member/applicant into appropriate information systems; provide required disclosures and review with members for accuracy; ensure the accurate preparation of application forms required by UNFCU, in compliance with all related regulations and laws; perform analysis of required documents to appropriately advise membership; monitor regulatory environment for possible changes that may affect residential mortgage lending procedures/guidelines; assist in the resolution of problem situations and commitment conditions. This position performs the solicitation and origination of residential first and second mortgage loans with potential applicant(s), determination of applicant’s financial needs and promotion of mortgage products/services that meet those needs, in compliance with UNFCU loan policy and federal, state and NCUA rules, regulations and laws.
Vesta Innovations IncNewMortgage Compliance Lead Vesta Innovations IncMortgage Compliance LeadNY$150,000–$200,000 / yearAs we interpret regulations, and as customers bring us hard questions and competing points of view, youll be the person who establishes Vestas perspective and carries it across the company, product, and out to our customers and prospective customers. stay ahead of the regulatory landscape - GSE and agency guidelines, TRID, ECOA and fair lending, RESPA, GLBA, state-level requirements, and the evolving rules around AI in lending - and translate what changes into action for our product and our customers.
Computer Task Group, IncNewMortgage Closing Specialist I Computer Task Group, IncMortgage Closing Specialist INYRemote$18.68–$31.14 / hourAbout CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.
Mortgage Access CorpMortgage Advisor-CGS Mortgage Access CorpMortgage Advisor-CGSMorris Plains, NJPart timeThe MA-CGS is responsible for prospecting, pipeline and funnel metrics based on target goals established by the SVP of Sales, including but not limited to, contact %’s, mortgage pre-approvals, mortgage applications, closed loan % and closed loans. The MA-CGS is responsible for originating residential mortgage loans generated by the Company through Weichert Realtor’s Open Houses, QR Code Open House App, Weichert Lead Network and other Company Generated Leads (as defined by the Company).
Welcome Home Mtg llcRemote Mortgage Loan Originator (MLO) Welcome Home Mtg llcRemote Mortgage Loan Originator (MLO)Hackensack, NJRemoteCounsel the prospective borrower in the home buying and financing process, advising the borrower about the different types of loan products available, and demonstrating how closing costs and monthly payments would vary under each product. Generate new business by building and maintaining relationships with realtors, real estate agents, title and escrow officers, financial advisers, CPAs, and other relevant professionals.
KeyCorpMortgage Loan Officer - New City, NY KeyCorpMortgage Loan Officer - New City, NYNew City, NYThe Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
NBT Bancorp IncMortgage Originator NBT Bancorp IncMortgage OriginatorNewburgh, NYDevelop plan to achieve sales goals, develop and deliver sales presentations, attend industry networking events and contact realtors, builders and developers to build a network of outside referral sources. At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.
Welcome Home Mtg llcFL, NJ, CT, PA-Mortgage Loan Officer (MLO) Welcome Home Mtg llcFL, NJ, CT, PA-Mortgage Loan Officer (MLO)Hackensack, FLRemoteLicensed in New Jersey, Connecticut, Pennsylvania & Florida . info@welcomehomemtg.com.
Welcome Home Mtg llcMortgage Loan Officer (MLO) Welcome Home Mtg llcMortgage Loan Officer (MLO)Hackensack, NJPay: $184,019.00 - $562,000.00 per year average. info@welcomehomemtg.comPowered by JazzHR.
U.S. BancorpMortgage Loan Officer U.S. BancorpMortgage Loan OfficerGreenwich, CTIn addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, as gained through on the job training or some real estate brokerage experience.
Lakeview Loan ServicingData Engineer, Mortgage Servicing Lakeview Loan ServicingData Engineer, Mortgage ServicingNew York, New YorkRemote$140,000–$240,000 / year
Bank of ChinaOperation Service Department-Consumer Residential Mortgage Loan Processing Associate Bank of ChinaOperation Service Department-Consumer Residential Mortgage Loan Processing AssociateNew York, New York$42,000–$90,000 / yearOur long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Timely track and process disbursements of flood search fees, real estate tax service fees, appraisal fees, Timely assess and process insurance payment for premium held by the Bank.
Bank of China Limited, New York BranchOperation Service Department-Consumer Residential Mortgage Loan Processing Associate Bank of China Limited, New York BranchOperation Service Department-Consumer Residential Mortgage Loan Processing AssociateNew York, New York$42,000–$90,000 / yearOur long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Timely track and process disbursements of flood search fees, real estate tax service fees, appraisal fees, Timely assess and process insurance payment for premium held by the Bank.
University BankULG Mortgage Sales Trainer University BankULG Mortgage Sales TrainerNY$65,000–$85,000 / yearThe Mortgage Sales Trainer partners closely with Production Leadership, Strategic Growth Leaders, Recruiting, and Operations to ensure Loan Officers are positioned for success. This role ensures newly hired and existing Loan Officers are fully trained in production execution, proper product knowledge, and sales best practices, enabling consistent performance, compliance, and customer experience.
Guidance ResidentialMortgage Account Executive - Clifton, NJ Guidance ResidentialMortgage Account Executive - Clifton, NJClifton, NJ$65,000–$90,000 / yearWe are seeking a driven Mortgage Account Executive to join our field sales team providing front-line customer service helping families navigate the home financing process. If you’re ready to go the extra mile to serve your community and deliver outstanding service through a high-earning career with meaningful work, Guidance Residential wants you!
Mutual of Omaha MortgageNewReverse Mortgage Originator Development Program Mutual of Omaha MortgageReverse Mortgage Originator Development ProgramNewark, NJFull timeState/local minimum wage base hourly non-recoverable draw plus commission for the first 12 months while we help you grow your business. You can expect the following: Our leading-edge compensation package sees our Loan Officers on average, earning $150,000 annually with the potential for more .
National Mortgage Field ServicesMortgage Field Inspector – Local Area Coverage (Independent Contractor) - Mahwah, NJ / Bergen County National Mortgage Field ServicesMortgage Field Inspector – Local Area Coverage (Independent Contractor) - Mahwah, NJ / Bergen CountyMahwah, NJNational Mortgage Field Services is actively seeking a reliable independent contractor located in or near Mahwah, NJ to handle local property inspections. This is a field-based role suited for individuals who are already working independently and can manage their own territory.
National Mortgage Field ServicesMortgage Field Inspector – Local Area Coverage (Independent Contractor) - Newark, NJ / Essex County National Mortgage Field ServicesMortgage Field Inspector – Local Area Coverage (Independent Contractor) - Newark, NJ / Essex CountyNewark, NJNational Mortgage Field Services is actively seeking a reliable independent contractor located in or near Newark, NJ to handle local property inspections. This is a field-based role suited for individuals who are already working independently and can manage their own territory.
Fulton BankMortgage Loan Officer Fulton BankMortgage Loan OfficerRockaway, New JerseyMeets with builders on job sites to discuss lending options related to clients they have building homes Regularly, seeks opportunities to meet with developers. Work with customers and prospective customers to assist them in identifying and securing a mortgage loan that is appropriate for their individual financial circumstances and is designed to help them achieve their financial goals, including home ownership.
ION Financial MHCMortgage Loan Originator - New Jersey ION Financial MHCMortgage Loan Originator - New JerseyEnglewood, NJPart timeThe successful candidate will possess a strong commitment to exceptional customer service, excellent interpersonal skills, and the ability to explain complex loan options and terms in a clear, compassionate manner. The ideal candidate also upholds a dedication to building and maintaining a robust network of referral partners, including realtors, builders, and financial professionals.
Fulton BankCRA Mortgage Loan Officer Fulton BankCRA Mortgage Loan OfficerRockaway, New Jersey$27.79–$46.30 / hourEach employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. Interviews applicants and provide required information, including income, assets, investments, debt, credit history, prior bankruptcies, judgments, and liens, as well as characteristics of property and similar information.
LeadlingNewEntry Level | Mortgage Loan Officer | National Lender - NJ LeadlingEntry Level | Mortgage Loan Officer | National Lender - NJJersey City, NJRemote$75,000–$200,000Leadling is actively searching for seeking experienced Mortgage Loan Officers ready to increase earnings, scale nationally, and gain full control of their business with a National Mortgage Lender. Most Loan Officers never see the true value of the loans they close.
LeadlingMortgage Loan Officer | National Lender - NJ LeadlingMortgage Loan Officer | National Lender - NJRamsey, NJRemote$75,000–$200,000Leadling is actively searching for seeking experienced Mortgage Loan Officers ready to increase earnings, scale nationally, and gain full control of their business with a National Mortgage Lender. Most Loan Officers never see the true value of the loans they close.
LeadlingAffiliate Partner | Realtors & Mortgage Officers | Recurring Revenue LeadlingAffiliate Partner | Realtors & Mortgage Officers | Recurring RevenueNanuet, NYRemoteLeadling is expanding nationwide and looking for affiliate partners who want to earn recurring income by introducing agents, lenders, and brokerages to one of the fastest-growing AI-powered real estate marketing platforms. Powered by advanced IDX websites, CRM automation, AI follow-up, social media tools, and pipeline management, Leadling helps professionals generate more leads, automate follow-up, and close more business — all from one platform.
LeadlingAffiliate Partner | Realtors & Mortgage Officers | Recurring Revenue $ LeadlingAffiliate Partner | Realtors & Mortgage Officers | Recurring Revenue $Hoboken, NJRemoteLeadling is expanding nationwide and looking for affiliate partners who want to earn recurring income by introducing agents, lenders, and brokerages to one of the fastest-growing AI-powered real estate marketing platforms. Powered by advanced IDX websites, CRM automation, AI follow-up, social media tools, and pipeline management, Leadling helps professionals generate more leads, automate follow-up, and close more business — all from one platform.
LeadlingMortgage Loan Officer | National Lender- CT LeadlingMortgage Loan Officer | National Lender- CTStamford, CTRemote$75,000–$200,000Leadling is actively searching for seeking experienced Mortgage Loan Officers ready to increase earnings, scale nationally, and gain full control of their business with a National Mortgage Lender. Most Loan Officers never see the true value of the loans they close.
University BankSenior Collections Counselor - Mortgage University BankSenior Collections Counselor - MortgageNY$21–$25 / hourThe salary range for this role takes into consideration a wide range of factors including but not limited to the duties of the role, experience, location, and certificates and/or education. The Senior Loan Counselor is responsible for collecting on 30 + days delinquent loans.
Kearny BankMortgage Loan Officer Kearny BankMortgage Loan OfficerBrooklyn, NYOriginates first mortgage loans, promotes the financial institution and lending services to the real estate community and helps identify and serve the community's financial needs through home loan counseling, real estate agent seminars and sales meeting, and by participating in and promoting the institutions community actives. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, use tools or controls, reach with hands and arms, talk and/or hear.
Finance Of America Companies IncReverse Mortgage Professional Finance Of America Companies IncReverse Mortgage ProfessionalNY$7.25–$20 / hourJoining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career. Finance of America helps homeowners 55+ access the equity theyve built while staying in full control of their home and their financial future.
Finance Of America Companies IncVP, Mortgage Operations Transformation Finance Of America Companies IncVP, Mortgage Operations TransformationNY$165,000–$200,000 / yearEvaluates and implements emerging technologies including automation, robotic process automation (RPA), artificial intelligence, digital workflow orchestration tools, and advanced analytics to modernize mortgage operations. Also leads initiatives that integrate AI-enabled tools, workflow automation, and advanced analytics into the mortgage lifecycle to improve cycle times, productivity, borrower experience, and operational quality.
Trustco BankMortgage Originator Trustco BankMortgage OriginatorBronxville, NYWith consistently some of the lowest mortgage rates in the area and a long history of exceptional service, Trustco gives you a unique competitive edge to grow your business, expand your network, and build lifelong client relationships. Develop strong partnerships with real estate agents, builders, and local professionals to generate high-quality mortgage leads and elevate Trustco’s presence as the go-to lender.
Allen AgencyMortgage Protection-Life Insurance Agent-Work from Home Allen AgencyMortgage Protection-Life Insurance Agent-Work from HomeNewark, New JerseyRemoteYou’ll have access to an exclusive CRM, a fully digital platform with up-to-date resources, and the ability to be contracted with multiple carriers, offering in-demand products like living benefits and more. This opportunity is perfect for career-driven professionals who want room to grow, sharpen leadership and business skills, and truly own their success.
InsuraTecNewRemote Mortgage Protection Specialist - Flexible Hours InsuraTecRemote Mortgage Protection Specialist - Flexible HoursNewark, NJRemoteIdeal candidates should be self-motivated, possess excellent communication skills, and demonstrate a commitment to company values. This role allows you to work from home, set your own hours, and provides the opportunity to earn commission-based compensation.
CTBC Financial Holding Co LtdMortgage Loan Officer CTBC Financial Holding Co LtdMortgage Loan OfficerFlushing, NYSales (75%) Originate mortgage and related loan applications in an assigned area; develop long term referral relationships with realtors, builders, bankers, and other sources, in order to proactively solicit business and conduct sales-related activities, frequently outside of Bank locations, in order to meet specific loan volume origination goals. Identify cross-sell opportunities, including opportunities to refer customers to other sales representatives (Branch staff, Commercial Real Estate, Commercial and Industrial Lending, Cash Management, Financial Consultants) through proper customer profiling and needs-based selling.
MetLife IncMIM - Associate - Mortgage Origination MetLife IncMIM - Associate - Mortgage OriginationWhippany, NJ$111,000–$140,000 / yearJob Posting Locations Posting Location: Germantown, Tennessee Posting Location: Overland Park, Kansas City Cities: Germantown, Overland Park Region: Kansas, Tennessee Country: United States Working Schedule Schedule: Full-Time Work Arrangement: Hybrid Travel Required: 10% Relocation Assistance Available: No Posted Date: 23-Mar-2026 Job ID: 16326 --- ## Description and Requirements ### The Opportunity Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world with nearly $740 billion in combined managed assets. ### About MetLife Recognized on Fortune magazines list of the Worlds Most Admired Companies, Fortune Worlds 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the worlds leading financial services companies providing insurance, annuities, employee benefits, and asset management to individual and institutional customers.
The PNC Financial Services Group IncMortgage Loan Officer The PNC Financial Services Group IncMortgage Loan OfficerHackensack, NJIf you provide content to customers through CloudFront you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront CloudFront Request ID: FCcGy0SUMkEx9OUnmRjw_HA27-N1o0bFdiSeWmLSny0eUzf1ALOOgA.
Opulence Funding LLCJr Loan Processor Opulence Funding LLCJr Loan ProcessorRamsey, NJAt Opulence Home Equity, we combine innovative technology with a collaborative, fast-paced team environment to deliver an exceptional experience for both our clients and employees. At Opulence Home Equity, we believe in supporting our team with: Competitive Salary Pay: Earn a consistent income you can count on.
RE/MAX Holdings IncLoan Processor RE/MAX Holdings IncLoan ProcessorNY$43,000–$48,000 / yearWemlo is also a part of the RE/MAX Holdings organization which includes RE/MAX®, one of the worlds leading franchisors of real estate brokerage services, and Motto Mortgage®, the first national mortgage brokerage franchise brand in the U.S. You can find more information about us at wemlo.io. Support Loan Originators with tasks related to completing the mortgage loan application (1003 Application) such as running AUS (Fannie Mae's DU/DO, Freddie Mac's LPA S2S, or USDA's GUS) or importing information from credit reports.
Kwik Mortgage CorporationSenior Loan Processor Kwik Mortgage CorporationSenior Loan ProcessorParsippany, NJ$55,000–$60,000 / yearIn this role, you will work closely with Loan Officers, Underwriters, and the operations team to maintain compliance, meet closing deadlines, and provide an outstanding borrower experience. The Senior Loan Processor plays a critical role in ensuring loan files are complete, accurate, and processed efficiently from submission to closing.
Opulence Funding LLCLoan Processor Opulence Funding LLCLoan ProcessorRamsey, NJAs a Mortgage Processor, you will work closely with our loan officers, clients, and internal processing team to ensure mortgage files move smoothly and efficiently from application to closing. AtOpulence Home Equity, we are committed to leveraging cutting-edge technology and fostering a collaborative team environment to provide exceptional service to our clients.
CrossCountry Mortgage LLCNewNJ/NY Loan Processor CrossCountry Mortgage LLCNJ/NY Loan ProcessorUnion, NJPrepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. Position Overview: The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer.