JOB RESPONSIBILITIES** **Financial Management** + Work with local and Market Leadership to develop an annual business plan and budget, as well as financial, production, and revenue goals + Accountable for monitoring and achieving annual financial goals + Approve expenditures and invoices, including overtime **Operations** + Manage the daily activities, ensuring on-time services + Assure the location’s operating practices comply with applicable federal and state regulations and Company policies + Establish location goals and priorities + Effectively present and communicate Company and Market strategies, values, and goals to staff + Manage frontline supervisor’s responsibilities, expectations, and accountabilities + Collaborate with local Management for resource sharing, ideas, and business or operational enhancements + Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements + Ensure the maintenance of buildings, facilities, and grounds is clean, manicured, and in working order, budgeting appropriately for repairs, including equipment and furniture **People Development** + Develop a strong, trusting, and reliable team + Understand team members’ career aspirations and provide assignments to develop skills and or close gaps + Monitor training and licensing requirements, ensuring staff are re-trained/licensed before expiration + Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans, and terminations + Collaborate with Human Resources and Market Leadership for recruiting and retention **Other** + Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company + Develop and or implement plans to improve the customer satisfaction index and online community reviews **MINIMUM REQUIREMENTS** **Education** + High school diploma or equivalent + Technical schooling diploma or Mortuary Science preferred **Experience** + Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities + Minimum (2) years of experience managing people or projects + Budgeting and expense control experience strongly preferred **Knowledge, Skills, and Abilities** + Ability to work evenings and weekends + Financial and business acumen + Proficient in the MS Office suite + Excellent customer service skills + Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers Postal Code: 00984 Category (Portal Searching): Operations Job Location: US-PR - Carolina Job Profile ID: F00273 Time Type: Full time Location Name: Cementerio La Resurreccion Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.