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The ideal candidate is a strong communicator with exceptional attention to detail, sound judgment, and the ability to manage complex negotiations in a fast-paced environment while delivering high-quality, customer-friendly agreements that support RFPs, pricing strategies, and implementation readiness. This role serves as the primary point of contact for customer contract negotiations, redlining, drafting, and execution, working cross-functionally with sales, marketing, legal, finance, IT, and executive leadership to mitigate risk and ensure contract accuracy and alignment.

<h2>Overview</h2>Tyndale is seeking a highly organized and proactive Contract AdministrationManager to own the end-to-end contract administration process and support new business growth and retention. This role serves as the primary point of contact for customer contract negotiations, redlining, drafting, and execution, working cross-functionally with sales, marketing, legal, finance, IT, and executive leadership to mitigate risk and ensure contract accuracy and alignment. The ideal candidate is a strong communicator with exceptional attention to detail, sound judgment, and the ability to manage complex negotiations in a fast-paced environment while delivering high-quality, customer-friendly agreements that support RFPs, pricing strategies, and implementation readiness. HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).<h2>Responsibilities</h2><ul><li>Review, draft, redline, and negotiate customer contracts, including master service agreements, amendments, purchase orders, etc.</li><li>Monitor the contracts group inbox, prioritizing requests and ensuring timely turnaround of redlines, customer communications, internal communications, and tracking in the database.</li><li>Coordinate review of contracts by our legal partner as needed and provide clear expectations related to level of mark up and any specific requests or requirements from the customer/prospect.</li><li>Collaborate with content, pricing, and Tyndale’s legal partner to ensure pricing exhibits, and other contract documents are accounted for in the final agreement.</li><li>Serve as the primary negotiator for contract terms with customers, providing clear business rationale for requested changes while ensuring compliance with internal policies, practices, and procedures.</li><li>Work simultaneously with our legal partner as needed for high-risk provisions, ensuring key items requiring review are gathered and escalated appropriately.</li><li>Review final redlines from legal (when applicable) to ensure alignment, consistency, and readiness for submission.</li><li>Add customer-friendly comments to clarify Tyndale's position and provide context on redlines or required provisions.</li><li>Ensure finalized contracts are uploaded into database (i.e. ContractWorks) with appropriate tagging and organization to ensure reliability.</li><li>Coordinate pulling reports from the contract database as requested and share with internal teams.</li><li>Identify and recommend process improvements, including the potential implementation of automated workflows or ticketing tools to streamline contract intake and review.</li></ul><h2>Qualifications</h2><ul><li>Professional verbal and written communication skills.</li><li>Strong attention to detail, sense of urgency, and organizational discipline.</li><li>BA/BS degree in paralegal studies, political science, business, or a related field.</li><li>Juris Doctor (J.D) degree highly preferred.</li><li>7+ years of experience with contract review, drafting, administration, and negotiation (corporate or legal environment preferred).</li><li>Demonstrated experience independently negotiating contract terms with customers.</li><li>B-to-B or B-to-C experience preferred.</li><li>Data analysis and reporting experience.</li><li>Ability to manage multiple responsibilities in a fast-paced environment.</li><li>Proficiency with Microsoft Word and Excel; experience with ContractWorks or other contract management systems preferred.</li><li>Ability to think critically, make recommendations, and exercise sound judgment.</li><li>Excellent interpersonal skills and ability to work effectively as part of a collaborative, fast-paced team.</li><li>Strong integrity, commitment to deadlines, and a self-starter mentality.</li></ul>Benefits: <ul><li>Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.</li><li>Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.</li><li>Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.</li><li>Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.</li><li>Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.</li><li>Safety: As part of our commitment to safety and comfort, all Distribution Center members receive an annual footwear stipend to purchase high-quality, work-appropriate shoes. This ensures our team is equipped with the right gear to stay safe, supported, and productive on the job.</li></ul> About Tyndale Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer. Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.E.O.E #LI-KC1#LI-Hybrid

Innovative, service-oriented, and flexible, Tyndale has cultivated the experience and the knowledge necessary to achieve cutting-edge leadership in worker safety apparel.
 
We offer the best in products and services as part of our deep commitment to worker safety, but we don’t just stop there. Our real passion is people. At Tyndale, you aren’t just another number.
 
Tyndale’s mission is, “to provide an enjoyable uniform experience by supplying increasingly personalized, coordinated and convenient flame resistant apparel solutions to leading corporations and their employees.”

Tyndale

Contracts Administration Manager

Administrative Management

Administrative Skills

Business Growth

Business-to-Business (B2B)

Career Development

Communication Skills

Contract Management

Contract Negotiation

Contract Review

Cross-Functional

Customer Relations

Data Analysis

Detail Oriented

Distribution Services

Electrical Utility

Establish Priorities

Finance

Interpersonal Skills

Leadership

Legal

Maintain Compliance

Marketing

Microsoft Excel

Microsoft Word

Negotiation Skills

Oil and Gas

Organizational Skills

Paralegal

Political Science

Presentation/Verbal Skills

Pricing

Process Improvement

Product Pricing

Project/Program Management

Purchase Orders

Regulations

Reporting Skills

Request for Proposals (RFP)

Risk

Risk Management

Sales

Team Player

Time Management

Tuition Reimbursement

Writing Skills

eCommerce

Tyndale USA

FEED

Supports recruitment, selection, and development of talent, ensuring effective performance and capability management, acting as a coach/mentor, and encouraging and supporting open and effective communication to optimize delivery of objectives, maximize team performance and achieve continuous performance improvement. Reporting to the Business Manager of Refining and Chemical in Systems Integration, the Refining and Chemicals Technical Account Manager will be accountable for Automation and Controls business growth and delivery in Refining and Chemicals in the Americas.

Remarkable people, trusted by clients to design and advance the world.Wood is recruiting for a Refining and Chemical Technical Account Manager within the Automation and Controls group.The position is based in our offices in Houston, TX on a Hybrid basis with regular travel throughout the region as required.Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
#LI-HybridThe Role
Directs and guides project growth, development, and delivery performance within the Refining and Chemicals sector, ensuring teams uphold the highest standards of integrity, safety, quality, and performance excellence. Collaborates with functional managers and project managers to ensure appropriate staffing, influences strategic hiring, and develops business plans to support business growth in line with Woods strategy. Maintains and maximizes long-term customer relationships and commercial returns, while consulting on various challenges impacting customer service and performance.Reporting to the Business Manager of Refining and Chemical in Systems Integration, the Refining and Chemicals Technical Account Manager will be accountable for Automation and Controls business growth and delivery in Refining and Chemicals in the Americas.Our Clients and Projects
Designing the future. Transforming the world.Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges. The successful candidate has the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers.We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects.Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.What we can offer<ul><li>Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects</li><li>Flexible working arrangements that balance client, team and individual needs. This opportunity is Hybrid in Houston, TX.</li><li>Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.</li><li>Flexible benefits package that can be adapted to suit your lifestyle</li><li>Commitment to continued professional development through development plans tailored to individual needs and interests</li><li>Global connections with leading industry experts around the world who are shaping the standards of our profession</li></ul>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 45 countries, employing around 25,000 people. www.woodplc.comDiversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you dont match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the worlds most critical challenges.Expected:<ul><li>University Degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience.</li></ul>Knowledge, skills and experience:<ul><li>Track record of successful project/program delivery within relevant industry sectors, end-markets or with known clients.</li><li>Strong technical background with proven commercial/business development experience.</li></ul>Following experience preferred:<ul><li>Minimum 10ys in technical / project delivery role in area of automation & systems integration, preferably in Refining and/or Chemicals</li><li>Minimum 5yrs in commercial / business development / customer account management</li><li>Broad and deep understanding of an applicable industry and strong networking and relationship building capability</li><li>Proven experience of building and maintaining key client relationships or end-market growth</li><li>Strong team building skills; motivating people, proactively enabling cross functional best practice</li><li>The ability to influence and challenge others to behave in ways consistent with the interest of the organization</li><li>Ability to steer and implement change programs.</li></ul>Both technical and consulting experience centered on:<ul><li>Refining and Chemicals</li></ul>Automation experience including:<ul><li>Strong DCS, SIS, HMI experience: project detailed design work including configuration, testing, and commissioning experience</li><li>DCS: TDC-3000, Experion PKS, Yokogawa, and/or DeltaV</li><li>SIS: Triconex, FSC, Safety Manager</li><li>Background and hands-on experience with systems platforms, operating systems and the interactions between systems, system hardware and architecture.</li><li>Virtualization concept familiarity</li><li>Extensive experience with Front-End Engineering (FEED) phases, implementation, systems testing, start-up and commissioning of automation projects</li><li>Proficient knowledge of project execution best practices</li><li>Proficient knowledge of P&IDs and instrumentation/control equipment</li><li>Working knowledge of Functional Safety processes and deliverables</li><li>Experience with PLC platforms (Allen Bradley) is beneficial but not required</li></ul>Personal Attributes<ul><li>Results focused with an appetitive for business growth and execution of delivery objectives.</li><li>Safety focused with an uncompromising approach to risk management.</li><li>Places the welfare of both internal and customer employees at the top of the agenda.</li><li>Passionately pursues and supports, demonstrates, and embeds company values.</li><li>Strong team builder, listens to needs of team/client, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum</li><li>Excellent interpersonal and communication skills.</li><li>Pragmatic in approach with ability to balance commerciality with operational excellence.</li><li>Flexible to respond and adapt to changing internal and external customer needs.</li><li>Decisive, with ability to make decisions and follow through, ensuring learnings are Customer focused; develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value</li><li>Strong influencer, negotiator and mediator</li><li>Entrepreneurial with ability to identify</li><li>A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is</li><li>Critical thinker with problem solving abilities</li></ul>Role will have up to 25% travel depending on location/opportunities.Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.Key Objectives<ul><li>Directs and guides the growth, development and delivery performance across projects in assigned customer contracts within Refining and Chemicals sector.</li><li>Ensures project teams are working to the highest possible standards of integrity, safety, quality and performance excellence.</li><li>Works with functional managers, project managers and staffing function to ensure customer projects are appropriately staffed, influencing key/strategic hiring as needed.</li><li>Develops and delivers business plans in support of Refining and Chemicals business growth, in line with Woods strategy.</li><li>Maximizes the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals.</li><li>Consult on solutions to strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance.</li><li>Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements.</li><li>Proactively drives and role models collaboration with other Business Managers, Sub-Business Groups in Digital Consulting, Projects and the broader Wood organization.</li><li>Accountable for maintaining relationships with strategic/key clients (together with Growth & Development) and execution partners and supporting the development of new relationships in line with Woods strategy.</li></ul>Key Accountabilities<ul><li>Accountable for delivery of contract performance directly focusing on assigned customer contract(s). Typical budgeted revenue targets are set per year (varies by economics, maturity of business, end market trends)</li><li>Responsible for key clients and / or more complex projects (i.e., clients with strategic requirements or higher revenue and / or headcount)</li><li>Develops and delivers a robust business plan, whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities.</li><li>Accountable for maintaining positive customer relationship, fostering, and enhancing relationship management with open, honest, and effective communications.</li><li>Negotiates changes to contract scope or terms with the customer.</li><li>Follows Change Management process to identify and approve scope, cost and schedule and manages risks.</li><li>Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting.</li><li>Work with leadership and peers to improve delivery performance and maximize delivery opportunities throughout wider business where required.</li><li>Develop and implement a focused strategy at customer level, support bid and tender activity as required and assume responsibility for positioning and new growth opportunities.</li><li>Understand customer needs beyond the immediate scope and introducing other Wood services to the Customer to grow the overall scope for Wood and add value to the Customer/Asset.</li><li>Ownership of HSSEA matters across customer contract(s): ensure HSSEA values are always delivered and adhered to, continuously influencing and personally role modelling safety behavioral values.</li><li>Is a champion and role model for ethical behavior and compliance with applicable laws and policies.</li><li>Supports the development and growth of people assigned to end-market / customer contract teams, including supporting and allowing development opportunities outside of assigned market/contract(s)</li><li>Supports recruitment, selection, and development of talent, ensuring effective performance and capability management, acting as a coach/mentor, and encouraging and supporting open and effective communication to optimize delivery of objectives, maximize team performance and achieve continuous performance improvement</li></ul>

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Contracts Administration Manager Tyndale

Refining and Chemicals Technical Account Manager John Wood Group Plc

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