Knowledge, Skills, and Abilities: Knowledge of Technology: eProcurement Systems (Ariba on Demand), Microsoft Office (Excel, Word, PowerPoint, Publisher), Adobe Products; Ability to monitor, identify, and document process improvements; Ability to maximize use of technology to gain effectiveness and meet required deadlines; Ability to analyze large amounts of data; Knowledgeable of Florida procurement rules, laws, and strategic sourcing processes; Excellent attention to detail and customer service skills; Skill in managing internal and external customers and stakeholders; Minimum Qualifications: High school diploma or equivalent (college experience preferred but not required). These activities include system browser support; developing and disseminating MFMP technical communications; maintaining various components of the MFMP public-facing website, application home page(s) and application "News Feeds"; maintaining system release logs; documenting and reporting all system downtime and corresponding Service Outage Documents (SOD) or Root Cause Analyses (RCA), and ensuring all related documentation is properly stored on DMS@Work SharePoint.