This role is responsible for building and maintaining positive provider relationships, delivering provider education, resolving complex provider inquiries, supporting claims and billing issue resolution, and ensuring providers have the tools and knowledge needed to successfully participate in the Vermont Medicaid program. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.