Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. The application should use the information returned by those systems to provide customer-facing answers, trigger automated workflows, create or update tickets in ServiceNow and other internal platforms, and capture operational telemetry for monitoring and reporting.