Bachelor's degree in security, emergency management, business, intelligence, criminal justice, or a related discipline preferred; equivalent relevant experience may be considered.5+ years of progressively responsible experience in GSOC/SOC operations, corporate security, emergency operations, intelligence, public safety, or a comparable 24/7 operational environment preferred.3+ years of demonstrated people-leadership experience, including experience managing supervisors or other frontline leaders, strongly preferred. Review operational performance, incident trends, quality results, staffing, training readiness, and other relevant program indicators to identify risks, recurring issues, capability gaps, and opportunities for improvement; ensure identified gaps result in appropriate action and follow-through.