Cedar Rapids, IA30+ days ago
Hands on installation; providing troubleshooting information to networking and server administrators; MS Teams phone experience may be of value * Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components * ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking, ticket management, and knowledge base documentation. * Network Admin: Proficiency in installing & config physical networking equipment and monitoring Wide Area Network or external communication circuits.