Perform administrative sales support tasks for outside/field sales, CS members, reps, accounting and other end users* Data entry of customer orders* Respond to customers regarding product orders* Manage order information for customers (cross-references, stock availability, expediting orders, delivery dates, product specs, and pricing); modify orders per customer requests* Prepare quotes on orders for Outside Sales* Communicate professionally and effectively with customers, outside sales, and other internal users by phone, email, and/or in person; (may include ROHM Japan counterparts)* Learn key features and benefits of ROHM products and service offerings to provide the appropriate product/service in a particular market or end user type* Participate in departmental meetings; learn about current policies, trends and technologies in the industry* Give feedback on processes and communicate insights based on customer behavior* Perform other duties as may be assignedQUALIFICATIONSEducation/Training and Experience:* Ideally 1-3 years' experience of performing customer service or related administrative sales support functions is required, preferably in a semiconductor, electronics or high-tech industry.* The qualified Customer Service representative will be responsible for performing routine administrative and sales support duties including process orders, prepare correspondence and fulfill customer needs to ensure customer satisfaction.