Client Experience Associate - Leesburg PNC BankClient Experience Associate - LeesburgLeesburg, VirginiaAccuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience . Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
AI Engineer 5 (MLX, Agentic AI, Gen AI platform Services) Capital One Financial CorpAI Engineer 5 (MLX, Agentic AI, Gen AI platform Services)McLean, VA$229,900–$262,400 / yearBasic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
Mobile Customer Support Specialist Beyond SOFMobile Customer Support SpecialistAshburn, VirginiaReceive mentoring for MDM Airwatch solutions design and implementation by solutions architectEducation, Skill, and Experience Requirements:Bachelor’s degree and at least 3 years’ experience providing Information Assurance services to the DHS (preferred); without a degree 4 additional years of experience would be required: 2-4 years’ work Experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS, etc. The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT), Enterprise Networks and Technology Support Directorate (ENTSD), Network Architecture and Engineering (NAE) Division provides management services and oversight of the CBP infrastructure to protect, defend and restore the confidentiality, integrity and availability of CBP mission essential data communications and applications.
Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation) Capital One Financial CorpSr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation)McLean, VA$229,900–$262,400 / yearBasic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
Manager, Process Manager - Bank Voice Servicing (Hybrid) Capital One Financial CorpManager, Process Manager - Bank Voice Servicing (Hybrid)McLean, VA$134,400–$153,300 / yearIn this role, you will lead a team focused on improving our frontlines ability to handle complex digital call types, support issue triage and readiness for large scale Retail Bank initiatives, and establish a closed loop feedback channel between operations and partner teams. This individual will solve cross-functional problems through building relationships both internally and externally (operations, product, tech) and develop effective communication strategies that identify key pain points and provide valuable insights leading to enhancements.
Risk Manager - Channels and Shared Services (Hybrid) Capital One Financial CorpRisk Manager - Channels and Shared Services (Hybrid)McLean, VA$151,900–$173,400 / yearYou exhibit outstanding influencing skills to effectively drive project / program efforts, leaning in to lead cross-functional groups to consensus, leverage a highly effective network, and effectively navigate dissension to steer partners down the "right path". Responsibilities: Work with business teams and other key stakeholders to help develop well-designed products, processes, marketing, and supporting technologies and implement risk management practices; support our business partners on risk / return trade-off decisions.
Director, Customer Experience (Federal) Nutanix IncDirector, Customer Experience (Federal)Arlington, VA$201,000–$342,000 / yearThe Customer Experience team at Nutanix is dedicated to building a robust, technical customer success capability, supporting the company's strategic transition to a subscription model. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
Service Consultant CarMax IncService ConsultantLaurel, MD$17.51–$18.92 / hourAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. As a Service Consultant, you will be the trusted link between customers and our skilled technicians, ensuring every interaction reflects CarMax's commitment to honesty, transparency, and exceptional service.
Senior Manager, Product Manager - Bank Fraud Servicing Capital One Financial CorpSenior Manager, Product Manager - Bank Fraud ServicingMcLean, VA$200,700–$229,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. In this high-impact role, you will take full ownership of modernizing legacy fraud ecosystems, transforming complex, manual workflows into a seamless, high-velocity servicing engine that scales effortlessly across millions of banking relationships.
Service Consultant (Sign-On Bonus $2500) CarMax, Inc.Service Consultant (Sign-On Bonus $2500)Sterling, VA$14.21–$18.02 / hourAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. As a Service Consultant, you will be the trusted link between customers and our skilled technicians, ensuring every interaction reflects CarMax's commitment to honesty, transparency, and exceptional service.
Service Operator CarMax IncService OperatorLaurel, MD$18.20–$29.30 / hourManage repair requests by coordinating and scheduling appointments efficiently and perform reminder calls for upcoming appointments and contact customers when special-order parts arrive. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc.
Senior Associate, Product Management - Recoveries Agent Experiences Capital One Financial CorpSenior Associate, Product Management - Recoveries Agent ExperiencesMcLean, VA$101,100–$115,400 / yearThe Card Customer Resiliency team has embarked on an unprecedented journey to modernize our technology, elevate the voice of our most vulnerable customers, and innovate rapidly to define industry norms of what caring for customers truly means. Key Responsibilities: Drive Legacy Platform Decommissioning: Lead the product strategy, technical execution, and operational alignment to successfully sunset legacy tools and transition agents seamlessly to modern systems.
NewContact Representative (Customer Service Representative) Social Security AdministrationContact Representative (Customer Service Representative)Washington, DC$50,925–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Customer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; Conduct interviews to determine the nature of the callers question or issue; Explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.
Manager, Project Management - Card, Customer Office Team (Hybrid) Capital One Financial CorpManager, Project Management - Card, Customer Office Team (Hybrid)McLean, VA$151,900–$173,400 / yearCustomer Communications Team Lead: As the new governance process is stood up, this role would also ensure that current updates being made to customer communications across all channels go through the right reviews and are implemented in a timely manner, collaborating with key partners and escalating roadblocks as needed. There is no defined pathway for intent owners to update their communications, which leaves a fragmented process, resulting in many communications not having an intent owner and many teams unsure how to start when they wish to revise or build a new communication.
Senior Associate Process Manager- Customer Protection- Hybrid Capital One Financial CorpSenior Associate Process Manager- Customer Protection- HybridMcLean, VA$88,800–$101,300 / yearYou will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy & implementation as it supports Customer and agent experiences. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Principal Data Scientist, Customer Protection Agentic Claims Data Science Capital One Financial CorpPrincipal Data Scientist, Customer Protection Agentic Claims Data ScienceMcLean, VA$161,800–$184,600 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Principal Associate, Data Scientist - Customer Protection Debit Transaction Fraud Data Science Capital One Financial CorpPrincipal Associate, Data Scientist - Customer Protection Debit Transaction Fraud Data ScienceMcLean, VA$161,800–$184,600 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Manager, Data Science - US Card Customer Management Capital One Financial CorpManager, Data Science - US Card Customer ManagementMcLean, VA$197,300–$225,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor''s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Senior Manager, Data Scientist - Bank Customer Protection Agentic Claims Capital One Financial CorpSenior Manager, Data Scientist - Bank Customer Protection Agentic ClaimsMcLean, VA$229,900–$262,400 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Experienced Associate Data Programmer, Global Trade Analytics KPMG International CooperativeExperienced Associate Data Programmer, Global Trade AnalyticsMcLean, VA$67,450–$123,740 / year2026 KPMG LLP, a Delaware Limited Liability Partnership, and its subsidiaries are part of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.