Senior Manager, Customer Experience & Retention JRSK IncSenior Manager, Customer Experience & RetentionNew York, NY$135,000–$145,000 / yearYou will bridge data and creative execution, scaling signature programs like Surprise & Delight and VIP personalization while partnering cross-functionally across retail, social, and service to eliminate customer friction and build lasting brand loyalty. You'll design and evolve key retention initiatives-including Surprise & Delight programs and VIP personalization frameworks-partnering with Brand to establish audience segments, data collection protocols, and commercial targets.
Remote Travel Advisor/Customer Service Coordinator Fran's ExploreMore TravelRemote Travel Advisor/Customer Service CoordinatorGlendale, NYRemote$25,000–$65,000 / yearIn this role, you'll be able to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Remote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerArmonk, NYRemote$25,000–$65,000 / yearIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Customer Experience Manager HappyCoCustomer Experience ManagerNew York City, NY$90,000–$120,000 / yearPartner with HappyCo's Engineering and Product teams on customer-facing integration work, including single sign-on, co-branded and deep-linked pages, and emerging AI-driven experiences for property operators and residents. As this strategic partnership scales, our shared customers need a consistent, on-the-ground point of contact who can make the two companies feel like one unified platform rather than a collection of separate tools.
Experienced Service Advisor - Well Established Family Shop Since 1982 DeBoer's AutoExperienced Service Advisor - Well Established Family Shop Since 1982Hamburg, NJ$75,000–$130,000 / yearMaybe you’re juggling customers, chasing techs, fixing miscommunication, and keeping the day from falling apart… while dealing with weak systems, inconsistent workflow, or a shop that just isn’t set up for you to win. had immigrated from Holland as a two-year-old, grown up with a hands-on fascination for cars, and spent 13 years building vehicles at Ford's Mahwah assembly plant before striking out on his own.
Vice President, Global Customer Experience & AI-Powered Support Zendesk IncVice President, Global Customer Experience & AI-Powered SupportNew York, NY$289,000–$433,000 / yearYou will build and govern a global, AI-orchestrated support model that combines intelligent automation, expert human support, knowledge operations, and premium services to deliver exceptional customer outcomes, improve retention, and establish Zendesk as the industry benchmark for AI-native CX. Scope: Global leadership across AI-Powered Resolution, Human-Assisted Technical Support, Premier Technical Support, Knowledge Operations, and the Zendesk on Zendesk Center of Excellence.
Manager, Customer Experience Professional Disposables International IncManager, Customer ExperienceWoodcliff Lake, NJ$105,000–$120,000 / yearThe Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, and customer-centric team culture of operational excellence. Many other voluntary benefit plans and perks such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance, tuition assistance, referral bonus program, paid parental leave, a health club rebate program and more.
Senior Manager, Customer Experience Ethos Technologies IncSenior Manager, Customer ExperienceNYRemote$122,000–$170,000 / yearWe''re looking for a leader who can build the CX processes, tools, and voice-of-customer channels we need to move from reactive problem-solving to a proactive customer experience engine: one that consistently identifies where we''re falling short and drives improvements forward, end to end. Own end-to-end synthesis of customer insight across Voice of Customer data, complaints, escalations, and input from other leaders - translating signals from across the business into one clear, prioritized point of view.
HR Shared Services Manager, Candidate Experience GAF Materials LLCHR Shared Services Manager, Candidate ExperienceParsippany, NJ$120,000–$165,000 / year4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence. Strategy & Process: Define, implement, and continuously optimize end-to-end candidate experience strategies and workflows, including managing and maximizing the applicant tracking system (ATS).
NewSenior Manager, Customer Success Global Relay Communications IncSenior Manager, Customer SuccessNew York, NY$165,000–$195,000 / yearLead, coach and develop a high-performing team of Customer Success Managers (9), setting clear objectives and creating accountability for customer and business outcomes. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Experienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple Locations Houlihan Lokey Europe GmbHExperienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple LocationsNew York, NY$75,000–$120,000 / yearOur stability, integrity, technical leadership, and global capabilities make us a trusted advisor for clients worldwide, across a wide range of services, including the Transaction Opinions, Fund Opinions, Transaction Advisory Services, Corporate Valuation Advisory Services, Portfolio Valuation, Real Estate Valuation and Advisory Services, and Dispute Resolution Consulting practices. Scope: Within our Portfolio Valuation Complex Securities practice, our clients include many of the world's largest hedge funds, private equity funds, direct lending funds, business development companies, among other asset managers, and we advise them on the valuations of illiquid debt, equity and complex securities in order to meet their investor and regulatory financial reporting requirements.
HR Shared Services Manager, Candidate Experience GAF Buildings Materials Corp. of AmericaHR Shared Services Manager, Candidate ExperienceParsippany, NJ$120,000–$165,000 / yearThe HR Shared Services - Candidate Experience Manager is focused on operations and bridges Talent Acquisition (TA) strategy and logistics, ensuring every touchpoint in the recruitment funnel is efficient, scalable, transparent, and candidate-centric. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.
NewSr. Customer Experience Manager (US) PointClickCare Technologies IncSr. Customer Experience Manager (US)NYRemote$113,000–$126,000 / yearWith the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. Position Summary: The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Vice President, Customer Experience Arcadia Power IncVice President, Customer ExperienceNY$160,425–$287,375 / yearFor today''s RMS energy solutions delivery function - the group directly responsible for delivering procurement, solar, tariff optimization, carbon advising, and other energy management services - it means evolving from an execution-heavy delivery arm into a technical, client-facing advisory layer that helps customers choose, use, and fully benefit from Arcadia''s product-centric energy solutions: today''s offerings, and the product-enabled, advisor-unlocked offerings still ahead. Take direct oversight of today''s procurement, solar, tariff optimization, carbon advising, and energy management services delivery, and lead its transition into a technical, client-facing advisory layer that helps customers adopt and benefit from Arcadia''s product-centric offerings.
Customer Service Representative - Business Insurance Services Brown & Brown IncCustomer Service Representative - Business Insurance ServicesNY$20–$24 / hourHow You Will Contribute: Conduct high volume of customer contact via the phone, email, mail, and fax to promote and renew assigned coverage(s) to existing Pearl Insurance clients; sell ancillary product(s) to clients. The Customer Service Representative for Business Insurance Services is responsible for promoting and renewing assigned Pearl Insurance coverage(s) to existing clients over the phone and through email, mail, and fax.
Remote Customer Service Agent/Travel Booker ExploreMore with FranRemote Customer Service Agent/Travel BookerArmonk, NYRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Customer Service Hospitality – Reservations | Online Aisles & AbroadCustomer Service Hospitality – Reservations | OnlineNew York, New York$45,000–$65,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
Experienced Manager, Strategic Projects, Accounting Advisory Services BDO USA PCExperienced Manager, Strategic Projects, Accounting Advisory ServicesNew York, NY$125,000–$145,000 / yearGathers information necessary from the client to execute on engagements; maintains a running list of information that is needed and follows up to gather information that is missing; organizes this information so it is easily accessible for the team and the client as applicable and creates, develops, and maintains strong business relationships with clients, both internal and external. Begins to understand how projects operate effectively when using a work plan that follows best practices of project management (breaking down projects into phases and tasks, estimating time/budget, setting milestones, managing dependencies, and measuring and reviewing progress).
Customer Service Representative Guild Mortgage CompanyCustomer Service RepresentativeNY$21–$23 / hourRegularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations.
Financial Services - Customer Tax Operations and Reporting - Tax Manager Ernst & Young Global LtdFinancial Services - Customer Tax Operations and Reporting - Tax ManagerNew York, NY$103,600–$235,300 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction.