NewCorrections Officer – Paid Training, No Experience Required Cumberland County GovernmentCorrections Officer – Paid Training, No Experience RequiredPortland, ME$26.90–$30.18 / hourWhat we’re looking for are people who can stay calm under pressure, communicate clearly, and treat others with fairness and respect. If you’re looking for a career with stability, purpose, and real earning potential, we’d like to hear from you.
NewField Service Technician TDS TelecomField Service TechnicianNorth Anson, ME$22.62–$33.94Gain an understanding of telecommunication products and services: Inside Wiring/Cable, Internet/Intranet, Bonding & Grounding, Data & Computers/Transmission Concepts, Fiber Optic Transmission, Static Sensitive Equipment, Color Codes, Structured Wiring, Video/CATV/DBS Installation, Inventory Systems, Cable Locating, Battery Maintenance, Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals, Subscriber CXR Terminals, T-1s, ISPs, DSL, ISDN Voice & Data, Testing & Certifying Loops To Support Data, Voice, and/or Video. TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide.
NewRetail Service Specialist O'Reilly Automotive StoresRetail Service SpecialistRockland, ME$16–$21 / hourPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Seasonal Customer Experience Representative Portland Jetport Airport Morning and Evening Shifts Enterprise Holdings IncSeasonal Customer Experience Representative Portland Jetport Airport Morning and Evening ShiftsPortland, ME$300–$500Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Seasonal Customer Experience Representative Bangor Airport Enterprise Holdings IncSeasonal Customer Experience Representative Bangor AirportBangor, ME$300–$500Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Customer Experience Representative Portland Jetport Airport Enterprise Holdings IncCustomer Experience Representative Portland Jetport AirportPortland, ME$300–$500Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Seasonal Customer Experience Representative- Bangor Airport Enterprise HoldingsSeasonal Customer Experience Representative- Bangor AirportBangor, ME$300–$500Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Customer Experience Representative - Portland Jetport Airport Enterprise HoldingsCustomer Experience Representative - Portland Jetport AirportPortland, Maine$300–$500Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Seasonal Customer Experience Representative- Portland Jetport Airport- Morning and Evening Shifts Enterprise HoldingsSeasonal Customer Experience Representative- Portland Jetport Airport- Morning and Evening ShiftsPortland, Maine$300–$500Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Customer Experience Manager Five BelowCustomer Experience ManagerBiddeford, MaineAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServicePortland, MEAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
NewBlood Collection Staff - Customer Service American Red CrossBlood Collection Staff - Customer ServicePortland, Maine$22This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce.
Customer Service Representative 837960 Bonney StaffingCustomer Service Representative 837960Auburn, MEAs a Customer Service Representative, you'll be the friendly face and voice supporting our customers and internal teams. If you're eager to start a rewarding career as a Customer Service Representative in Auburn, apply today or contact our recruiting team to learn more.
Customer Service Representative UnitedHealth Group IncCustomer Service RepresentativeBrewer, ME$16–$29 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. }","FormTypeId":null,"UrlLanguageCode":null,"PreviewType":0,"DateCreated":"2026-03-13T13:45:42.6045354","DateUpdated":"2026-03-26T16:05:02.1528153"}, "site"); Customer Service Representative.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)ME$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Experienced P&C Field Services Technician WSP Global IncExperienced P&C Field Services TechnicianME$50–$70 / hourTechnical skills related to protective relays include relay calibration utilizing test sets/measuring devices such as Omicron CMC 256/356 and Doble F6150, control scheme testing, testing of the sensing CT/PT circuits, ability to upload settings to microprocessor relays, and static & dynamic testing of microprocessor-based protective relays. Successful applicants will be involved in projects with our PTE Team and be a part of a growing organization that is solving problems and supporting client needs in electrical testing and commissioning in utility substations, industrial, and bulk electrical power systems.
Customer Service Account Associate On-Site T-MobileCustomer Service Account Associate On-SiteOakland, MaineWe also offer qualifying Experts a hybrid work schedule after just 60 days post-training graduation , providing flexibility while ensuring continued development in a team-focused environment. Once completed, Account Associates promote to the Account Expert role and become eligible for an annualized incentive target of $4,400/year.
Customer Service Rep 835898 Bonney StaffingCustomer Service Rep 835898Bangor, MEAs a Customer Service Representative, you'll serve as the first point of contact for customers, ensuring smooth communication and efficient scheduling for our service team. As a Customer Service Representative, you will be responsible for: Answer incoming phone calls and respond to customer inquiries in a professional and courteous manner.
Airport Customer Service Agent - Portland, ME Unifi Aviation, LLCAirport Customer Service Agent - Portland, MEPortland, MEPart timeJob Title Airport Customer Service Agent - Portland, ME Date Tuesday, May 26, 2026 Entity Unifi Aviation, LLC State Maine City Portland Base Pay Rate: $ 20.00 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Job Duties: Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. .
Customer Service Manager Albertsons Companies IncCustomer Service ManagerRockland, MELocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
NewCustomer Service Representative I Service Experts Heating & ACCustomer Service Representative IScarborough, MaineHandles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions). The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution.
NewFully Remote Beginner Level CSR AO Globe LifeFully Remote Beginner Level CSRPortland, MERemoteFull timeAO Globe Life provides supplemental benefits to working-class families across the United States, including union members, credit union clients, and veterans. With more than 70 years of service and a rapidly growing remote workforce, the organization continues to focus on building meaningful careers that combine flexibility, professional development, and real-world impact.
Customer Service Rep - Scale House - Floater - Crusher/Aggregates CRH PlcCustomer Service Rep - Scale House - Floater - Crusher/AggregatesMEPike Industries, Inc., a subsidiary and integral part of CRH, is a leading Highway Contractor and the largest producer of Hot Mix Asphalt and Construction Aggregates in New England. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Assistant Customer Service Manager Albertsons Companies IncAssistant Customer Service ManagerSouth Portland, MELocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. In this role, you''ll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that''s second to none.
Customer Service / Full time / Part time Carshay, LLCCustomer Service / Full time / Part timeSaco, ME$20–$25 / hourYou may not have considered professional window cleaning for a living but if you like to work outside, have a flexible schedule, and have a little hand/eye coordination, we can make a professional window cleaner out of you! By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.
Customer Service Representative - FT Avis Budget Group IncCustomer Service Representative - FTMaine, MEDepending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience-no matter where they're headed?
Customer Service Representative - PT Avis Budget Group IncCustomer Service Representative - PTMaine, MEDepending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience-no matter where they're headed?
Customer Service Representative Circle K StoresCustomer Service RepresentativeMaineThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative, Full or Part Time Circle K StoresCustomer Service Representative, Full or Part TimeFairfield, MaineThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Lead Customer Service Representative Circle K StoresLead Customer Service RepresentativeMaineThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Rep - Scale House - Floater - Crusher/Aggregates AMAT NortheastCustomer Service Rep - Scale House - Floater - Crusher/AggregatesEliot, MEPike Industries, Inc., a subsidiary and integral part of CRH, is a leading Highway Contractor and the largest producer of Hot Mix Asphalt and Construction Aggregates in New England. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Crew Member: Customer Service / Cashier Taco BellCrew Member: Customer Service / CashierBangor, ME$16Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors. Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
Customer Service Account Associate On-Site T-Mobile US IncCustomer Service Account Associate On-SiteMEWe also offer qualifying Experts a hybrid work schedule after just 60 days post-training graduation, providing flexibility while ensuring continued development in a team-focused environment. Once completed, Account Associates promote to the Account Expert role and become eligible for an annualized incentive target of $4,400/year.
Medical Equipment Driver & Customer Service Rotech Healthcare Inc.Medical Equipment Driver & Customer ServicePresque Isle, MEWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork.
Customer Service Representative I (Temporary) AllCustomer Service Representative I (Temporary)Brunswick, MaineThe Customer Service Representative provides superior customer service in a contact/call center/help desk environment in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills. Communicates with end-users using web-based tools regarding navigation of applications in a leveraged environment supporting one or more queues/skill sets over various accounts.
Lead Customer Service Representative Circle K Stores IncLead Customer Service RepresentativeMEYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4707002 18 Moosehead Tr Newport Maine 04953Shift AvailabilityEvenings Weekdays Weekend Availability Required Time TypeFull timeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Lead Customer Service Representative, Full or Part Time Circle K Stores IncLead Customer Service Representative, Full or Part TimeBiddeford, MEYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4707045 513 Alfred St Biddeford Maine 04005Shift AvailabilityFlexible Availability Time TypeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative, Full or Part Time Circle K Stores IncCustomer Service Representative, Full or Part TimeMEThis handwork requires eye-hand coordination and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun energetic team, accomplishing daily tasks around the store.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeMEThis handwork requires eye-hand coordination and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store.
Local P&D Driver (No CDL Required) Estes Express Lines IncLocal P&D Driver (No CDL Required)Lewiston, MEIf your employment in the preceding three years has been regulated by the Department of Transportation, you have the following rights: the right to review information provided by previous employers; the right to have errors in the information corrected by the previous employer and for that employer to re-send the corrected information to Estes Express Lines; and the right to have a rebuttal statement attached to the alleged erroneous information, if the previous employer and the driver cannot agree on the accuracy of the information. Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.
Licensed Mental Health Therapist (No Associates) - Remote Rula HealthLicensed Mental Health Therapist (No Associates) - RemoteAuburn, MERemotePart timeBy taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get better. About RulaRula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families.
NewProvider Experience Supervisor - National Remote UnitedHealth Group IncProvider Experience Supervisor - National RemoteBiddeford, MERemote$49,700–$88,800 / yearLead a team of Provider Experience team members whose responsibilities entail, obtaining support documents for prior authorizations, partnering with prior authorization coordinators and other operational teams, provider clarification support, follow up on prior authorization outcome, assisting with appeals, handling inbound/outbound calls, addressing issues, handling concerns from clients, providers, patients and other corresponding departments and sites. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.
Liability Litigation Claims Examiner | Litigation, Premise, Auto, BI & Product Claims Experience Sedgwick Claims Management Services, Inc.Liability Litigation Claims Examiner | Litigation, Premise, Auto, BI & Product Claims ExperienceME$63,404–$88,765 / yearTo analyze GL Litigated, Premise, Auto, Bodily Injury & Product claims on behalf of our valued dedicated client to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements. PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
Liability Litigation Claims Examiner | Litigation, Premise, Auto, BI & Product Claims Experience | Remote Sedgwick Claims Management Services, Inc.Liability Litigation Claims Examiner | Litigation, Premise, Auto, BI & Product Claims Experience | RemoteMERemote$63,404–$88,765 / yearTo analyze GL Litigated, Premise, Auto, Bodily Injury & Product claims on behalf of our valued dedicated client to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements. PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
Customer Specialist Trane Technologies PlcCustomer SpecialistWestbrook, ME$47,600–$96,039.99 / yearDrives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders. With a keen eye for detail, your responsibilities will encompass processing customer orders, promptly addressing inquiries, and providing top-notch solutions to maximize customer satisfaction and drive future sales.
Seasonal Sr. Customer Assistance Representative Bangor Enterprise Holdings IncSeasonal Sr. Customer Assistance Representative BangorBangor, MELouis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Seasonal Sr. Customer Assistance Representative- Bangor Enterprise HoldingsSeasonal Sr. Customer Assistance Representative- BangorBangor, MELouis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Customer Care Agent - Beginner Level AO Globe LifeCustomer Care Agent - Beginner LevelPortland, MERemoteFull timeFor more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. If you’re ready to build a flexible remote career where you can grow professionally while helping families make informed decisions about their future, apply today to learn more about joining AO Globe Life.
NewCustomer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*METhe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Customer Rep Assoc II - North Haven State Of Maine, Connectme AuthorityCustomer Rep Assoc II - North HavenME$11,196.96–$12,514.32 / yearTo be minimally qualified for this position candidates must provide evidence of the following experience: A Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public on matters such as communication transmissions, employment, ferry, social, or public services; and 2) ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules. Responsibilities include, but are not limited to: Excellent Customer Service: Maintaining and promoting a calm, welcoming, and helpful atmosphere by being courteous and tactful while working effectively with the public and other employees.