Outside Sales Representative (No Sales Experience Necessary) Platinum Supplemental InsuranceOutside Sales Representative (No Sales Experience Necessary)Hanover Park, IL$75,000–$100,000Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.
Global Employer Services - Expatriate Tax Experienced Manager bdo consultingGlobal Employer Services - Expatriate Tax Experienced ManagerChicago, IL$94,500–$189,000 / yearThe annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.
NewMedical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeElmhurst, ILValid driver's license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience High school diploma or GED equivalent, requiredPreferred Education and/or Experience One year of related work experience, preferred. With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively.
Customer Service Representative (Remote) Spade RecruitingCustomer Service Representative (Remote)Chicago, ILRemote$50,000–$60,000 / yearFull timeIn this position, you will handle member communication, schedule appointments, answer basic questions, update client details, and assist with simple online forms. This role focuses on connecting with members who have already requested information and helping them understand available benefit options through short virtual appointments.
Customer Service Advisor (Automotive Sales Experience Required - Lemont) Jiffy Lube MulticareCustomer Service Advisor (Automotive Sales Experience Required - Lemont)Lemont, IllinoisPosition Purpose : To ensure customers receive efficient and professional claim service assistance with regard to any glass problems on his/her vehicle. High school diploma with 2 years customer service related experience in an automotive field; bilingual is a plus.
NewReal Estate Agent (No Experience Necessary to Apply) EXIT Realty Upper MidwestReal Estate Agent (No Experience Necessary to Apply)Chicago, IL$50,000–$100,000 / yearABOUT: Whether you're looking at launching off into a new career in Real Estate, growing with a more progressive Real Estate Brand or interested in joining leadership in a EXIT Realty franchise brokerage of your own, you have come to the right place! EXIT Realty Upper Midwest is design and tailored to help build and grown Leaders of our Real Estate industry while serving our valuable clients and communities in which we live.
Licensed Service Plumber – Residential & Light Commercial (No Service Fees) VanDerBosch PlumbingLicensed Service Plumber – Residential & Light Commercial (No Service Fees)Chicago, ILFull timeReal Project Variety: From modern residential upgrades to tackling vintage Chicago infrastructure (like historic brownstones and hot water steam boilers). We don't believe in nickel-and-diming our customers, which means we charge absolutely no service fees, and we offer 100% straightforward, upfront pricing.
NewImmigration Attorney - EOIR - No Experience Required The United Firm | La Liga Defensora, APCImmigration Attorney - EOIR - No Experience RequiredChicago, ILAs the EOIR Attorney, you will report to the Managing Attorney, you will also manage your caseload, as well as client interaction, and can collaborate with our wonderful Immigration team of attorneys and legal assistants. Represent non-detained and detained individuals in removal proceedings the Immigration Court, USCIS, and Board of Immigration Appeals.
Customer Experience Associate-Window Cleaner Fish Window CleaningCustomer Experience Associate-Window CleanerBridgeview, IllinoisFish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.
Senior Software Engineer - Customer Experience Platform HopperSenior Software Engineer - Customer Experience PlatformChicago, IllinoisRemoteYou’ll collaborate closely with Product, Design, AI, Data, and Operations partners to deliver intelligent, scalable customer service systems, including conversational AI workflows, self-service customer journeys, internal tools used by thousands of agents, and infrastructure that enables partner-specific experiences. By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally.
Customer Experience Associate-Window Cleaner Fish Window Cleaning of BridgeviewCustomer Experience Associate-Window CleanerBridgeview, IL$18–$20 / hourBy clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning. All Fish Window Cleaning locations are independently owned and operated.
Manager, Customer Experience Technology Okta IncManager, Customer Experience TechnologyIL$204,000–$281,000 / yearThe annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$182,000-$251,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
Senior Solution Sales Executive - Customer Experience (CX) - Midwest SAP SESenior Solution Sales Executive - Customer Experience (CX) - MidwestChicago, IL$186,800–$397,300 / yearROLE DESCRIPTION: What youll do The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution-specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customers SAP footprint through renewal and expansion to support long-term customer success. The Senior Solution Sales Executive will develop an opportunity plan containing the value proposition for all of SAPs targeted line of business solutions (CRM, HCM, SCM, GRC, EPM, Business Intelligence, etc.) and services to potential customers & prospects in that territory.
Outlet Customer Experience Specialist, Advisor Best Buy Co IncOutlet Customer Experience Specialist, AdvisorBurbank, ILAs the Sales Consultant - Appliance Outlet you will: Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. The Sales Consultant - Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services.
Seasonal Customer Experience Representative Midway Airport Enterprise Holdings IncSeasonal Customer Experience Representative Midway AirportChicago, ILEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Customer Experience Coordinator (Part-Time) - Schaumburg, IL Veterinary Emergency Group (VEG)Customer Experience Coordinator (Part-Time) - Schaumburg, ILSchaumburg, ILThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
NewCustomer Experience Technology Specialist - AI & Copilot Caterpillar IncCustomer Experience Technology Specialist - AI & CopilotChicago, IL$97,530–$158,480 / yearJob Summary: Caterpillar Customer Support is seeking a Customer Experience Technology Specialist - AI & Copilot for our Microsoft Dynamics 365 application (Contact Center, Sales, Customer Service) who combines hands-on Microsoft Copilot development expertise and Power Platform with omnichannel experience and skills. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
Customer Experience Representative, Active Trader Robinhood Markets IncCustomer Experience Representative, Active TraderIL$28.10–$33 / hourBonus if you have Series 4. Demonstrated ability to collaborate with cross-functional teams (Product, Compliance, Engineering) to enhance product functionality and customer satisfaction. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
NewCustomer Experience Manager Cisco Systems IncCustomer Experience ManagerChicago, IL$152,000–$193,400 / yearLeads Customer Value Workshops and CBRs to review adoption progress and drives customer outcomes and benefits expected from Cisco products and services leading to a successful onboarding, adoption, and renewals. Proactively manages and mitigates renewal risk throughout customer journey and in alignment with sales and renewals teams, uses risk insights and adoption action plans to increase customer retention rates.
Retail Customer Experience Associate, Louis Joliet - Full Time Macy's IncRetail Customer Experience Associate, Louis Joliet - Full TimeJoliet, ILWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence.
NewPrincipal Engineer, Customer Web and Mobile Experience Independence Pet GroupPrincipal Engineer, Customer Web and Mobile ExperienceChicago, ILSome offerings are dependent upon the location of where you work and can include the following:* Comprehensive full medical, dental and vision Insurance* Basic Life Insurance at no cost to the employee* Company paid short-term and long-term disability* 12 weeks of 100% paid Parental Leave* Health Savings Account (HSA)* Flexible Spending Accounts (FSA)* Retirement savings plan* Personal Paid Time Off* Paid holidays and company-wide Wellness Day off* Paid time off to volunteer at nonprofit organizations* Pet friendly office environment* Commuter Benefits* Group Pet Insurance* On the job training and skills development* Employee Assistance Program (EAP)#J-18808-Ljbffr. ## Principal Engineer, Customer Web and Mobile ExperienceApplyremote type: Hybrid Workinglocations: Chicago, ILtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102469Established in 2021, **Independence Pet Holdings** is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
Senior Engineer, Customer Web and Mobile Experience Independence Pet GroupSenior Engineer, Customer Web and Mobile ExperienceChicago, IllinoisEstablished in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. The Senior Engineer takes ownership of meaningful product areas, mentors mid-level engineers, and contributes to the technical direction set by the Principal Engineer and engineering leadership.
Customer Experience Banker (Bilingual Spanish) - Glendale Heights, IL Huntington Bancshares IncCustomer Experience Banker (Bilingual Spanish) - Glendale Heights, ILGlendale Heights, IL$23–$26 / hourYou are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.
HVAC Service Technician - NO ON CALL TR Miller Heating, Cooling & PlumbingHVAC Service Technician - NO ON CALLTinley Park, IL$70,000–$150,000 / year5000 list for the 6th year in a row - TR Miller continues to grow as one of North America's fastest-growing private companies, thanks to a relentless team spirit and unwavering drive for excellence. Company Events & Team Culture: From casino nights and bowling outings to fall festivals, baseball games, and tubing trips - we make sure our team has fun together outside of work.
Digital Platform Manager, Customer Experience and Digital Commerce Ecolab IncDigital Platform Manager, Customer Experience and Digital CommerceNaperville, IL$120,500–$180,700 / yearThe Digital Platform Manager will work closely with divisional, development, marketing, sales, business readiness teams, and partners to serve the digital solution needs of our internal field sales and service team and external customers. 8 years of work experience in a business-to-business environment working with Customer Experience and Digital Commerce platform management and execution as well as a proven track record of working closely with business leadership and accountability.
Nursing Services Manager - No Weekends- $5,000 Retention Bonus Dungarvin Inc.Nursing Services Manager - No Weekends- $5,000 Retention BonusPortage, INSince 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, long-term disability & life insurance at no cost, plus supplemental insurance options, FSA, and HSA.
NewSenior Engineer, Customer Web and Mobile Experience Independence Pet HoldingsSenior Engineer, Customer Web and Mobile ExperienceChicago, ILComfort working in containerized development environments (e.g., GitHub Codespaces) and using AI‑assisted development tools (e.g., GitHub Copilot Enterprise).Strong skills in modern styling and UI development — utility‑first CSS frameworks (Tailwind/NativeWind), component patterns (shadcn/ui‑style libraries for React Native), and managing fonts and typography across platforms. Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
SERVICE EXPERIENCE ADVISOR Micro CenterSERVICE EXPERIENCE ADVISORWestmont, ILFull timeLocated at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceDowners Grove, ILPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
NewBusiness Manager-Customer Experience Capital One Financial CorpBusiness Manager-Customer ExperienceChicago, IL$149,800–$171,000 / yearCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Senior Success Guide - Core Clouds (Sales, Service, Experience) Salesforce IncSenior Success Guide - Core Clouds (Sales, Service, Experience)Chicago, IL$99,400–$150,300 / yearYoull engage with customers across all account segments, delivering 1:1 success guidance to Premier and Signature Success customers, while partnering with key collaborators such as Success Managers, Account Executives, and Support to make our customers wildly successful. As a Senior Success Guide, youll play a critical role in that journey by blending deep product knowledge, hands-on solutioning, and consultative engagement to accelerate customer adoption and outcomes across Sales Cloud, Service Cloud, and Experience Cloud.
NewProject Manager, Senior Associate - Quality Of Customer Experience Capital One Financial CorpProject Manager, Senior Associate - Quality Of Customer ExperienceChicago, IL$87,700–$100,100 / yearQuality of Acceptance is a critical component of the Global Payments Network with focus on improving the reliability of the Network to foster a better cardmember experience at physical and digital points-of-sale to drive incremental volume through the various testing efforts. This position will work cross-functionally with various partner teams (Sales, Operations, Marketing etc.) to boost effectiveness and efficiency through the testing campaigns which validate acceptance levels and enhance market understanding.
Service Plumber - NO ON CALL TR Miller Heating, Cooling & PlumbingService Plumber - NO ON CALLPlainfield, IL$80,000–$120,000 / year5000 list for the 6th year in a row - TR Miller continues to grow as one of North America's fastest-growing private companies, thanks to a relentless team spirit and unwavering drive for excellence. Company Events & Team Culture: From casino nights and bowling outings to fall festivals, baseball games, and tubing trips - we make sure our team has fun together outside of work.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeChicago, ILFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)IL$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Representative National Veterinary AssociatesCustomer Service RepresentativeChicago, IL$18–$20 / hourOur state‑of‑the‑art facility includes a fully equipped surgical suite, an in‑house diagnostic laboratory, a radiology suite with digital radiography and ultrasonography, and a full kennel with secured outdoor walking areas. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Customer Service Representative - State Farm Agent Team Member Freddie Villacci, Jr. - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberChicago, ILIf you’re ready to start a career where your personality is your superpower and helping people is part of your everyday work, we’d love to meet you. We’re looking for a Customer Service Specialist who brings positive energy, strong communication skills, and a genuine desire to help others.
Customer Service Representative Veolia Environnement SACustomer Service RepresentativeWoodridge, IL$50,000–$60,000 / yearWithin this framework, Veolia''s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
NewCustomer Service Representative NVACustomer Service RepresentativeChicago, IL$18–$20 / hourOur state-of-the-art facility includes a fully equipped surgical suite, an in-house diagnostic laboratory, a radiology suite with digital radiography and ultrasonography, and a full kennel with securedoutdoor walking areas. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Customer Service - Winner''''s Circle Staff Dave & Buster's Entertainment IncCustomer Service - Winner''''s Circle StaffLombard, ILMaintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
WFH Customer Service Rep (Entry Level) AO Globe LifeWFH Customer Service Rep (Entry Level)Chicago, ILRemoteFull timeFor more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. This fully remote opportunity is ideal for individuals who enjoy helping others, want to build strong client relationships, and are motivated to grow within a supportive, team-oriented environment.
WFH CSR Support – Training Provided AO Globe LifeWFH CSR Support – Training ProvidedChicago, ILRemoteFull timeFor more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States. AO Globe Life is expanding its remote team and seeking professionals who are comfortable guiding conversations, building client relationships, and contributing to a collaborative, growth-focused environment.
Customer Service Advisor - Homer Glen, IL Stonebriar Auto Services LLCCustomer Service Advisor - Homer Glen, ILHomer Glen, ILFull timeAll team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare.
NewCustomer Service Representative Circle KCustomer Service RepresentativeChicago, IL$16.60–$16.85 / hourThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
NewSenior Associate, Service Designer (Gen AI Experience) KPMGSenior Associate, Service Designer (Gen AI Experience)Chicago, ILThese include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Ortho Customer Service Representative GC America IncOrtho Customer Service RepresentativeAlsip, ILJOB PURPOSE or JOB SUMMARY: The Customer Service Representative will be responsible for taking incoming calls, processing orders, addressing issues related to orthodontic products, order inquiries and other concerns from our customer to their satisfaction. Participate in regulatory compliance activities related to the job function, including quality audits, adverse event reporting for company products, and adherence to Good Documentation Practices for reporting and record keeping.
Bilingual (Spanish) Customer Service Representative SRS Distribution IncBilingual (Spanish) Customer Service RepresentativeChicago, IL$20.63–$26.25 / hourDepending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
Customer Service & Scheduling Coordinator OrkinCustomer Service & Scheduling CoordinatorLombard, Illinois$18–$20 / hourFull timeWork alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. You'll coordinate schedules, manage service appointments, solve customer concerns, and ensure our technicians have efficient routes that allow them to deliver exceptional service.
CUSTOMER SERVICE REPRESENTATIVE Custom Print GraphicsCUSTOMER SERVICE REPRESENTATIVENiles, IL$18–$23 / hourWe specialize in screen printing, embroidery, and direct-to-film (DTF) decoration, serving a diverse client base ranging from local small businesses and nonprofits to regional and national brands. Greet and assist walk-in customers and vendors, directing them appropriately and ensuring a positive front-desk experience.
Customer Service Manager EDI StaffingCustomer Service ManagerWestmont, IL$80,000–$110,000 / yearAs a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.