Customer Experience & Service Transformation Management Advisory Consultant Accenture PlcCustomer Experience & Service Transformation Management Advisory ConsultantCleveland, OHYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Enterprise - ServiceNow SPM Technical Consultant Slalom IncEnterprise - ServiceNow SPM Technical ConsultantCleveland, OH$126,000–$154,000 / yearWhat You'll Do: As a ServiceNow Strategic Portfolio Management Technical Consultant, you will serve as the hands-on builder on ServiceNow Strategic Portfolio Management (SPM) engagements and pre-sales activities across the strategic planning and portfolio delivery landscape, including Strategic Planning, Project and Portfolio Management, Demand Management, Agile and Test Management, Resource Management, Financial Planning, and Application Portfolio Management. Technical & Platform Expertise: Strong technical knowledge of the ServiceNow platform (Strategic Planning, Project and Portfolio Management, Demand Management, Agile and Test Management, Resource Management, Financial Planning, Flow Designer, UI Builder, scoped applications, and Reporting/Performance Analytics).
Enterprise - ServiceNow SPM Business Process Consultant Slalom IncEnterprise - ServiceNow SPM Business Process ConsultantCleveland, OH$126,000–$154,000 / yearWhat You'll Do: As a ServiceNow Strategic Portfolio Management Business Process Consultant, you will serve as the voice of the business on ServiceNow Strategic Portfolio Management (SPM) engagements and pre-sales activities across the portfolio and work management landscape, including Strategic Planning, Demand Management, Project and Portfolio Management, Agile Development, Resource Management, Digital Portfolio Management, and Application Portfolio Management. Process & Platform Expertise: Strong functional knowledge of the ServiceNow platform (Strategic Planning Workspace, Portfolio Planning Workspace, Demand Management, Project and Program Workspaces, Agile Development, Resource and Capacity Management, Flow Designer, and Reporting/Performance Analytics).
Customer Experience Management Consultant, Qualtrics Deloitte Touche Tohmatsu LtdCustomer Experience Management Consultant, QualtricsCleveland, OH$84,400–$155,400 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Clinical Data AMS Sr. Consultant DeloitteClinical Data AMS Sr. ConsultantCleveland, OH$120,200–$140,000 / yearThis role owns the health, stability, and compliance posture of a suite of clinical and regulatory R&D platforms - including Axway Secure Transport (ST), eClinical Elluminate, Eclipse (medical coding), and EAST - across the full engagement lifecycle: implementation, configuration, validation, and steady-state managed services. The team operates at the intersection of IT infrastructure, clinical operations, and quality/regulatory compliance, partnering closely with global business and technology stakeholders to support end-to-end clinical trial data lifecycles from data capture and coding through statistical analysis and submission-ready outputs.
Oracle Payroll Lead-Senior Consultant DeloitteOracle Payroll Lead-Senior ConsultantCleveland, OH$100,000–$158,000 / yearIndependently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Cloud Security Senior Consultant - M365 DeloitteCloud Security Senior Consultant - M365Cleveland, OH$105,100–$207,800 / yearThis will include: Function as senior onshore engineer/consultant for the following Microsoft technologies: Purview, Intune, Sentinel, Security Copilot, Entra ID, Defender for Office, Defender for Endpoints and Servers, Defender for Vulnerabilities, Defender for Cloud Apps, Defender XDR and SCCM. 4+ years of hands-on technical experience with Microsoft 365 enterprise-level messaging and collaboration services (Teams, OneDrive for Business, Exchange Online, Entra ID, SharePoint Online, O365 administration and setup) in implementation and operations.
Cyber Servicenow - Consultant DeloitteCyber Servicenow - ConsultantCleveland, OH$82,600–$162,800 / yearAnalyze processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases. 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management.
NetSuite ARM Implementation Consultant - Senior Associate PricewaterhouseCoopers LLPNetSuite ARM Implementation Consultant - Senior AssociateCleveland, OH$77,000–$202,000 / yearPreferred Knowledge/Skills: Demonstrates thorough level abilities and/or proven record of success with managing the identification and addressing of client needs, including: Executing end-to-end NetSuite implementations in a functional lead role; Leading teams of onshore and offshore resources through complex, full life cycle NetSuite implementations; Implementing NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams and associated modules; Working with NetSuite's Advanced Revenue Management module; Using NetSuite's SuiteBilling module; Designing complex NetSuite customizations; Demonstrating proven knowledge with different types of testing required in a system implementation (unit, system integration, user acceptance); Exhibiting proven understanding of financial and accounting concepts, such as function of a general ledger, month/year end close process, chart of account considerations, etc. As part of our Digital Finance team, you'll focus on providing the support needed to utilize new Finance technologies including NetSuite as well as helping with finance transformation initiatives that require a blend of finance and technology consulting support.
NetSuite ARM Functional Consultant - Manager PricewaterhouseCoopers LLPNetSuite ARM Functional Consultant - ManagerCleveland, OH$99,000–$232,000 / yearPreferred Knowledge/Skills: Demonstrates extensive-level abilities and/or proven record of success with managing the identification and addressing of client needs, including: Executing end-to-end NetSuite implementations a functional lead role; Leading teams of onshore and offshore resources through complex, full life cycle NetSuite implementations; Implementing NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams and associated modules; Working with NetSuite's Advanced Revenue Management module; Using NetSuite's SuiteBilling module; Designing complex NetSuite customizations; Designing integrations, including familiarity with integration platforms currently available and their compatibility with NetSuite; Demonstrating proven knowledge with different types of testing required in a system implementation (unit, system integration, user acceptance); and, Exhibiting proven understanding of financial and accounting concepts, such as function of a general ledger, month/year end close process, chart of account considerations, etc. As part of our Digital Finance team, you'll focus on providing the support needed to utilize new Finance technologies including NetSuite as well as helping with finance transformation initiatives that require a blend of finance and technology consulting support.
ICM Consultant / Manager Accenture PlcICM Consultant / ManagerCleveland, OHKey areas you focus on may include sales territory planning, sales capacity planning, quota planning, incentive compensation management, seller enablement, and sales operations operating model design leveraging leading sales performance management platforms such as Anaplan or Varicent. The work: As a Consultant, Song Sales & Commerce Sales Performance Management, you will apply your expertise in sales planning and incentive compensation management on Anaplan and/or Varicent to transform front office sales strategies and solutions to help clients achieve top line growth and profitability objectives.
NewSenior Consultant, Automation Standards & AI Frameworks Rockwell Automation IncSenior Consultant, Automation Standards & AI FrameworksMayfield Heights, OHBehind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
Associate Project Manager – Technology & Transformation Cohen & CoAssociate Project Manager – Technology & TransformationCleveland, OhioEstimated Base Range: $95,000-$120,000 *Base compensation offered to candidates are determined based on factors such as candidate's relevant skillset, experience, licensure, and certifications, as well as job responsibilities, geography, market considerations, and organizational needs. Support consulting teams delivering technology implementations, operating model transformations, digital transformation programs, process improvement initiatives, and other strategic change programs.
Healthcare Provider Business Operations - Grants Consultant, Manager PricewaterhouseCoopers LLPHealthcare Provider Business Operations - Grants Consultant, ManagerCleveland, OH$99,000–$232,000 / yearPreference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Payments Banking Consultant Accenture PlcPayments Banking ConsultantCleveland, OHIn Strategy & Consulting we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale.
Forma Implementation Consultant Autodesk IncForma Implementation ConsultantOH$71,550–$128,260 / yearAs an Implementation Consultant focused on our Forma Industry Cloud for Construction General Contractors and Trade Contractors, you will bring industry expertise, strong product knowledge, and engaging communication and presentation skills, to help customers put innovative solutions into practice. You will help customers scale impactful solutions across their organizations, while also partnering closely with Autodesk product and sales teams to share feedback from the field and stay aligned with product roadmap direction.
Consultant -IT Internal Auditing - FEHQ-Akron / Greensburg Svc Center FirstEnergy CorpConsultant -IT Internal Auditing - FEHQ-Akron / Greensburg Svc CenterAkron, OHHeadquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid- Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. This leader supports the effective execution of the audit plan with assigned resources, which includes ongoing monitoring of the audit plan achievement and proposing necessary audit plan adjustments to align with changes in the company's risk profile.
Consultant -IT Internal Auditing - Fehq-Akron / Greensburg Svc Center First EnergyConsultant -IT Internal Auditing - Fehq-Akron / Greensburg Svc CenterAkron, OHHeadquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid- Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. This leader supports the effective execution of the audit plan with assigned resources, which includes ongoing monitoring of the audit plan achievement and proposing necessary audit plan adjustments to align with changes in the company's risk profile.
Mortgage Loan Consultant Fifth Third BancorpMortgage Loan ConsultantCanton, OHESSENTIAL DUTIES AND RESPONSIBILITIES: Works with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professional, COIs and personal). Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.
Staff Product Marketing Manager, AI Operations & Ecosystem Cockroach LabsStaff Product Marketing Manager, AI Operations & EcosystemNew York, NY$158,000–$208,900 / yearYour product portfolio anchors one of our most strategic stories - how CockroachDB runs, watches, and connects itself in production: Observability & AI-Assisted Insights (including our new autonomous monitoring agent), Workload Management, and Ecosystem & Platform Integration (change data capture and how CockroachDB plugs into the modern data stack). Enterprise infrastructure or developer-tools experience: you've marketed deeply technical products to developers, architects, and CTOs/CIOs, and you hold your own in the room with technical buyers - ideally with exposure to the database, data infrastructure, or AI categories.