SKILLS AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Multi-task oriented, ability to complete work within designated time frames Demonstrates high level critical thinking with the ability to offer practical solutions to relative items within scope Ability to follow detailed instructions to complete complex procedures and/or operate all equipment Possesses advanced knowledge of at least one trade skill such as carpentry, plumbing, electrical, painting, roofing, heating and cooling, general maintenance. At Houston Methodist, the Senior Facilities Technician position possesses extensive knowledge of work which may require specialized training in the trade or skill associated with their shop/department for new construction, remodeling or maintenance of Houston Methodist facilities.