Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceVAPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Business Director, Effortless Customer Experiences Capital One Financial CorpBusiness Director, Effortless Customer ExperiencesMcLean, VA$230,400–$263,000 / yearInsights generated through the measurement system will lead to detailed engagements with other Retail Bank teams in service of removing effort and friction from core banking experiences, as well as shape Retail Bank's annual priority setting. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Vice President, Digital Customer Experience Choice Hotels International IncVice President, Digital Customer ExperienceNorth Bethesda, MD$240,000–$330,000 / yearThis role sets the enterprise vision for how guests engage with Choice through the mobile app, mobile web, ChoiceHotels.com, and emerging digital platforms-from inspiration, shopping, and booking to servicing loyalty accounts, managing reservations, resolving problems with hotel bookings or stays, and receiving timely support when plans change. Success in this role is measured by sustained revenue growth, improved digital conversion, stronger loyalty engagement, higher customer satisfaction, better self-service and service-resolution outcomes, and the effectiveness of digital channels in supporting the full guest lifecycle.
Senior Associate, Product Management - Partnerships Customer Experience Capital One Financial CorpSenior Associate, Product Management - Partnerships Customer ExperienceMcLean, VA$101,100–$115,400 / yearIn this role you will work with diverse stakeholders across business, design, tech, product, marketing and our external partner teams to develop and launch new customer-facing experiences to drive initial customer spending. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Director, Product Management, Debit Customer Experiences Capital OneDirector, Product Management, Debit Customer ExperiencesMcLean, VirginiaFrom activating their cards through increasing their engagement to retaining their spend the ideal candidate will be someone who has a strong ability to prioritize and work closely with teams to understand the business drivers/context, has a strong design sense and can partner closely with Design on UX/customer needs research, and can work closely with the tech teams on well-managed delivery. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
NewGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full TimeVienna, VA$16–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Customer Experience Coordinator Flagship OPCO LLCCustomer Experience CoordinatorHerndon, VAFull timeWe use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf . Working closely with the customer service vendor, the coordinator serves as the primary point of contact for escalated cases, ensuring that all interactions reflect Spotless Brands’ commitment to a positive customer experience.
AV Technician, Entry Level - No Experience Sight and Sound SystemsAV Technician, Entry Level - No ExperienceDulles, VirginiaWe are the contractor of choice for residential system integration services with several local and regional home builders in the Northern Virginia area. Sight and Sound Systems, Inc. is a leading provider of home entertainment and security technology in the Washington DC Metro area.
Vice President, Digital Customer Experience Choice HotelsVice President, Digital Customer ExperienceNorth Bethesda, Maryland$240,000–$330,000 / yearThis role sets the enterprise vision for how guests engage with Choice through the mobile app, mobile web, ChoiceHotels.com, and emerging digital platforms—from inspiration, shopping, and booking to servicing loyalty accounts, managing reservations, resolving problems with hotel bookings or stays, and receiving timely support when plans change. Success in this role is measured by sustained revenue growth, improved digital conversion, stronger loyalty engagement, higher customer satisfaction, better self-service and service-resolution outcomes, and the effectiveness of digital channels in supporting the full guest lifecycle.
Food Service CoordinatorCafe Chef In School No NightsWeekendsHolidays - Washington DC Red Rabbit LLCFood Service CoordinatorCafe Chef In School No NightsWeekendsHolidays - Washington DCWashington, DCRed Rabbit is a Black-owned School Food Management Company that works with hundreds of schools, districts, and food banks to uplift communities of color throughout the North East and Mid-Atlantic Regions. Our professionally trained chefs work in commissaries and onsite in school cafeterias, preparing scratch-made, culturally relevant meals that reflect the heritage and lived experiences of the students we serve.
NewDirector of Customer Experience Capital One Financial CorpDirector of Customer ExperienceMcLean, VA$206,000–$235,100 / yearIn addition, you will leverage automation and process management to eliminate bottlenecks and manual efforts across teams, manage the intake of cardholder-submitted merchant acceptance and technical referrals, oversee the research, deployment, and remediation of identified issues, and provide executive reporting to leadership and Issuers. Serving as the principal advocate for the Voice of the Customer (VoC), you will synthesize advanced data analytics with human-centered design principles to pinpoint and eliminate friction across every stage of the payment lifecycle, including onboarding, technical integration, and acceptance.
Business Technology Solutions Consultant- Marketing and Customer Experience ZS Associates IncBusiness Technology Solutions Consultant- Marketing and Customer ExperienceBethesda, MDWhat you'll do: Business Technology Solutions Consultant in the Technology Services area will: Partner with clients and cross-functional teams to shape customer engagement strategies and deliver innovative marketing technology, customer data, and customer experience solutions. In this role, you'll work across the full customer engagement lifecycle, partnering with clients to define business goals, identify high-value use cases, and deliver solutions leveraging customer data platforms, marketing automation technologies, and advanced analytics.
Experienced Service Technician Jim Coleman Infiniti/NissanExperienced Service TechnicianBethesda, MD$100,000–$300,000 / yearFull timeWork on both luxury vehicles and high-volume units Modern shop with up-to-date equipment and tooling Strong service advisors and dispatch to keep work flowing Opportunities for continued training and brand certificationWhat You Need:Proven experience as an automotive service technician Strong diagnostic and repair skills Ability to efficiently complete work while maintaining quality Experience with both routine maintenance and complex repairs ASE certifications preferred (not required) Positive attitude and team-oriented mindsetPay Plan:$80K-$140K+ realistic income Flat rate with strong hours available Bonus opportunities based on production and efficiency Consistent workload to support high earningsWhy This Store:Dual-brand operation means more cars and more hours Balanced mix of work keeps the job engaging and profitable Leadership focused on productivity and technician support Well-run shop designed to help techs turn hoursIf you're an experienced technician looking for consistent work, strong support, and real earning potential, this is a great opportunity. Experienced Service Technician - $100K-$300K+ | Dual Brand Store (Luxury + Volume) | DC MetroThis is a unique opportunity to work in a dual-brand dealership that offers a steady flow of both luxury and volume service work - giving you consistent hours, diverse repair orders, and strong earning potential.
Customer Service Representative Huff InsuranceCustomer Service RepresentativePasadena, Maryland$40,000–$50,000 / yearTrusted Choice® Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. We are a young, vibrant agency that is growing, and we have an opportunity for a new Customer Service Representative that wants to be on a career path.
Customer Service Specialist Ameritech ConstructionCustomer Service SpecialistWaldorf, MD$1,000–$1,600 / weekWe also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects. - Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof).
Experienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple Locations Houlihan Lokey Europe GmbHExperienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple LocationsWashington, DC$75,000–$120,000 / yearOur stability, integrity, technical leadership, and global capabilities make us a trusted advisor for clients worldwide, across a wide range of services, including the Transaction Opinions, Fund Opinions, Transaction Advisory Services, Corporate Valuation Advisory Services, Portfolio Valuation, Real Estate Valuation and Advisory Services, and Dispute Resolution Consulting practices. Scope: Within our Portfolio Valuation Complex Securities practice, our clients include many of the world's largest hedge funds, private equity funds, direct lending funds, business development companies, among other asset managers, and we advise them on the valuations of illiquid debt, equity and complex securities in order to meet their investor and regulatory financial reporting requirements.
Customer Service/ Automotive Sales Associate Trainee Antwerpen AutomotiveCustomer Service/ Automotive Sales Associate TraineeEldersburg, MarylandAntwerpen Chevrolet is seeking a highly motivated Automotive Sales Associate Trainee to join our dynamic team! Provide a personalized, high-level experience to each customer, ensuring their needs are met from initial contact through purchase.
SERVICE EXPERIENCE ADVISOR Micro CenterSERVICE EXPERIENCE ADVISORFairfax, VA$18–$22 / hourFull timeLocated at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process.
Customer Service Rep - Spanish Fluency Required TriWest Healthcare AllianceCustomer Service Rep - Spanish Fluency RequiredBaltimore, MDRemoteFull timeAccurately assesses caller requests, answers caller inquires and processes requests while focusing on first call resolution and/or appropriate call escalation protocols. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Experienced HVAC Service Technician American Residential Services LLCExperienced HVAC Service TechnicianFrederick, MD$25–$40 / hourThis role is hands-on and customer-facing - you'll work inside homes (including attics and crawl spaces) to troubleshoot issues, complete quality repairs, and restore systems safely and professionally. Pay: $25 - $40+ per hour plus commissionSign-On Bonus: Up to $10,000.00 based on experienceSchedule: 4-Day Work Week | 5-Day Work Week | No On-CallFull-time, year-round work.