Qualifications: • 2-5 years relevant experience • Residential Mortgage experience required • 3+ years previous mortgage sales experience required • Established relationships with diverse realtor organizations and affordable lending nonprofits in origination territory • Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs • Established book of business • FHA/VA & conventional loan experience is preferred • The ability to comprehend and explain financial calculations and pricing alternatives • The ability to communicate with customers about the proper documents and information needed to obtain a particular loan • Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA • Demonstrated customer service skills • Self-motivated and able to work independently • Strong relationship development and management skills • Expertise of general lending products and overall mortgage industry. • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.