Senior Supervisor, Customer Service Abbott LaboratoriesSenior Supervisor, Customer ServiceRichmond, VA$86,700–$173,300 / yearIt leads hiring, training, and coaching of frontline teams and collaborates across functions-manufacturing, shipping, applications, sales, accounting, R&D, and quality-to align communication and drive continuous improvement. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers.
Senior Manager, Project Management (Customer Service Platforms) Capital OneSenior Manager, Project Management (Customer Service Platforms)Richmond, VirginiaSenior Manager, Project Management (Customer Service Platforms) Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Serving as the leader and subject matter expert on well-managed delivery execution, you’ll collaborate with smart, passionate stakeholders in Risk, Product, Tech, and Data to drive process innovation, manage the ecosystem, and influence impactful results.
Senior Human Services Assistant - Customer Relations (Chesterfield-Colonial Heights) Commonwealth of VirginiaSenior Human Services Assistant - Customer Relations (Chesterfield-Colonial Heights)Chesterfield County, VA$50,649–$59,513 / yearFurthermore, administrative support is provided through various functions such as assisting telephone customers with benefit inquiries, supporting EBT card issuance, managing electronic records, coordinating daily agency operations including customer service issue resolution, and supporting front desk and call center activities. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience.
Senior Human Services Assistant - Customer Relations County of Chesterfield VirginiaSenior Human Services Assistant - Customer RelationsChesterfield, VA$50,649–$59,513 / yearFurthermore, administrative support is provided through various functions such as assisting telephone customers with benefit inquiries, supporting EBT card issuance, managing electronic records, coordinating daily agency operations including customer service issue resolution, and supporting front desk and call center activities. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience.
NewSenior Representative, Customer Order Management Cardinal HealthSenior Representative, Customer Order ManagementRichmond, VA$18.70–$24.12 / hourHeadquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day.
Senior Customer Solutions Engineer Sysdig IncSenior Customer Solutions EngineerVARemote$130,000–$163,000 / yearTo learn more about how this works and your rights, please see the Sysdig Global Applicant and Employee Privacy Notice: https://cdn.prod.website-files.com/681a1c8e5b6ebfc0f8529533/683d7a57fc05b32bae08c0f9_sysdig-global-employee-privacy-notice.pdf . Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Senior Customer Support Manager REA GROUP LTDSenior Customer Support ManagerRichmond, VAThis role is accountable for supporting the leading of leaders and teams to deliver service excellence to REA customers, ensuring a seamless end-to-end support experience across a broad range of products, channels and technical troubleshooting. Lead operational planning, including workforce management, forecasting and capacity planning, partnering with the Customer Support Leadership team and Workforce Planning to ensure we meet customer expectation for timeliness and quality.
Senior National Service Officer - Appeals Wounded Warrior Project, Inc.Senior National Service Officer - AppealsRichmond, VA$90,316–$112,896 / yearCase management includes tracking active appeals, consulting with potential and current appellants regarding the merits of their appeals, advising the National Service Officers as to the best appeal options available for their clients, screening meritorious appeals, and ensuring evidence development options have been explored and exploited fully. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means.".
Senior Project Manager, Project & Development Services Cushman & WakefieldSenior Project Manager, Project & Development ServicesRichmond, Virginia$170,000–$200,000 / yearThis position is not just about business development or managing projects but also about fostering a culture of collaboration and innovation, working closely with the Project & Development Services leadership team to champion cross-business initiatives that benefit our clients, colleagues, and broader community interests. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
Senior Data Scientist, Customer Conversion CarMax IncSenior Data Scientist, Customer ConversionRichmond, VAYou'll develop and maintain ML models and analytical frameworks that directly influence how customers interact with CarMax - whether through AI-assisted support, intelligent routing, or personalized digital experiences. The Customer Conversion Data Science team builds and maintains ML and AI solutions that help CarMax customers navigate and complete their buying journey - efficiently, effectively, and with the best possible experience.
NewSenior Staff Full-stack Engineer - Customer Platforms Capital One Financial CorpSenior Staff Full-stack Engineer - Customer PlatformsRichmond, VA$286,200–$326,700 / yearThe ideal candidate will excel at both surveying broad business domains, crafting a technical strategy to support the many possible futures of the business, and diving deep into the details and personally delivering the highest-leverage projects from that roadmap. You will make credit decisioning & offers real time and intelligent, spanning dynamic credit offers, line, balance transfer, product upgrades, retention offers leveraging novel data sources and predictive models, as well as quantitative in-market testing and experimentation.
Senior Manager, Product Management- Customer Core & Idenitity Capital One Financial CorpSenior Manager, Product Management- Customer Core & IdenitityRichmond, VA$182,500–$208,300 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Sr. Business Director, Customer Data Strategy Capital One Financial CorpSr. Business Director, Customer Data StrategyRichmond, VA$269,600–$307,700 / yearCredit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis. As a strategic leader within the Customer Data team, you will own the end-to-end development of a high-visibility data product strategy designed to sharpen insights, refine segmentation, and personalize decision-making at the individual customer level.
NewSenior Manager, HR Business Partner- Customer Channels Capital OneSenior Manager, HR Business Partner- Customer ChannelsRichmond, Virginia$161,500–$184,300 / yearSenior Manager, HR Business Partner- Customer Channels Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Your Responsibilities: Embedded within the senior leadership team of one or more lines of business, HRBPs are accountable for leading and delivering strategic talent initiatives, including: Strategic workforce planning, including succession planning.
Senior Associate Process Manager- Customer Protection- Hybrid Capital OneSenior Associate Process Manager- Customer Protection- HybridRichmond, VirginiaSenior Associate Process Manager- Customer Protection- Hybrid As a Senior Process Manager for Capital One’s Retail Bank Customer Protection Organization, you will be part of a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy & implementation as it supports Customer and agent experiences.
Senior Associate, Product Management - Customer Resiliency, Payments and Offers Capabilities Capital One Financial CorpSenior Associate, Product Management - Customer Resiliency, Payments and Offers CapabilitiesRichmond, VA$101,100–$115,400 / yearAfter a frenzied few years reacting to the COVID pandemic's up-ending of millions of customers' lives, the Card Customer Resiliency team has embarked on an unprecedented journey to modernize our technology, elevate the voice of our most vulnerable customers, and innovate rapidly to define industry norms of what caring for customers truly means. As a Senior Associate Product Manager leading Third Party Offers, you will focus on delivering targeted offer programs that support customers working with external partners across every stage of their lifecycle.
Senior Associate, Product Management - Partnerships Customer Experience Capital One Financial CorpSenior Associate, Product Management - Partnerships Customer ExperienceRichmond, VA$101,100–$115,400 / yearIn this role you will work with diverse stakeholders across business, design, tech, product, marketing and our external partner teams to develop and launch new customer-facing experiences to drive initial customer spending. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Senior Director, Product Management- Customer Contactability Capital One Financial CorpSenior Director, Product Management- Customer ContactabilityRichmond, VA$245,100–$279,800 / yearThe CIC team is responsible for managing the enterprise system of record for over 100 million customers, including consumers, businesses and devices, enabling access to the company's customer experiences, providing customer and business intelligence, and protecting critical customer account information at the highest level of security. CIC is a fast growing team responsible for capabilities that enable key business outcomes to help protect our customers and position the company to deliver game-changing opportunities for acquiring new customers and to deepen connections with existing customers.
SR Coordinator, Customer Relations CarMaxSR Coordinator, Customer RelationsHenrico, VA$19.90–$27.90 / hourIn this role, you'll manage escalated customer concerns, including high-risk and executive-level cases, while partnering with cross-functional teams such as Legal, Public Relations, Risk, and Accounting. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc.
Senior Field Service Technician Xylem IncSenior Field Service TechnicianRichmond, VA$30–$33 / hourOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.