Preferred: ServiceNow experience is highly preferred, particularly experience with ServiceNow Strategic Portfolio Management, ServiceNow Demand Management, Project Portfolio Management, Resource Management, reporting, workflow automation, resource visibility, intake scoring, prioritization, and portfolio decision support. EXPERIENCE: Required: Minimum of five (5) years of IT or similar professional experience, including recent experience, preferably within the last three to five years, supporting demand intake, portfolio coordination, project intake, operational prioritization, or resource capacity planning in a healthcare, clinical, hospital, ambulatory, affiliate, or similarly regulated environment.