Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes; creates/prints fax cover sheets, memos, correspondence, reports, other documents, when necessary. Determines if the customers coming into service have an appointment, records customers name, VIN, Tag, Number, Mileage, asking for transportation needs, and existing vehicle damage, UBER, Shuttle, Loaner (Appointments and emergency’s only).