Bilingual Customer Experience Specialist Maplebear IncBilingual Customer Experience SpecialistCARemote$20.67–$21.88 / hourBy focusing on clear communication, critical thinking, and continuous improvement, we ensure that every customer interaction not only resolves the immediate issue but also consistently enhances the overall Instacart experience. The Customer Experience (CX) team sits at the center of Instacart's support ecosystem, serving our diverse community of consumers, shoppers, retailers, and advertisers through both direct support and scalable solutions.
Experience Ambassador (Front Desk Agent) SentralExperience Ambassador (Front Desk Agent)San Francisco, CA$28–$29Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome.
Customer Experience Operations Manager Pillar Lead Maplebear IncCustomer Experience Operations Manager Pillar LeadCARemote$167,000–$176,000 / yearWe are hiring a CX Pillar Ops Manager to own day-to-day operations for one or more consumer support pillars, partnering closely with CX Ops, Vendor Managers, Support Teams, Product Ops, and Business Owners for Instacart Health and Instacart Business. Drive vendor performance across our BPO network in partnership with Vendor Managers: workforce planning, staffing and coverage, QA, calibrations, playbooks, and performance reviews that deliver high-quality outcomes.
Experience Associate SentralExperience AssociateAlameda, CA$28–$29Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Respond to resident and guest communications, answer inquiries, and offer suggestions to ensure their needs are met; this includes but is not limited to fielding guest reservation requests, obtaining guest names, arrival times, reason for stay, and any special requests.
Venture Capital Senior Analyst (AI or SWE Experience Required) HOF CapitalVenture Capital Senior Analyst (AI or SWE Experience Required)SF, CA$140,000–$300,000Since launching its first fund in 2016, the firm has invested in some of the most successful technology startups of the past decade (e.g., SpaceX, Anthropic, OpenAI, Neuralink, xAI, etc.) and achieved top-tier investment performance throughout its history, which has enabled the firm to grow rapidly to ~$15B of assets under management (AUM). This VC Senior Analyst will learn from and work directly with the firm's Partners to execute all aspects of the VC investment & portfolio management process, including sourcing new investment opportunities, conducting due diligence, and providing portfolio companies with post-investment support.
Venture Capital Associate (AI or SWE Experience Required) HOF CapitalVenture Capital Associate (AI or SWE Experience Required)SF, CA$160,000–$380,000Since launching its first fund in 2016, the firm has invested in some of the most successful technology startups of the past decade (e.g., SpaceX, Anthropic, OpenAI, Neuralink, xAI, etc.) and achieved top-tier investment performance throughout its history, which has enabled the firm to grow rapidly to ~$15B of assets under management (AUM). This VC Associate will learn from and work directly with the firm's Partners to execute all aspects of the VC investment & portfolio management process, including sourcing new investment opportunities, conducting due diligence, and providing portfolio companies with post-investment support.
Venture Capital Analyst (AI or SWE Experience Required) HOF CapitalVenture Capital Analyst (AI or SWE Experience Required)SF, CA$120,000–$220,000Since launching its first fund in 2016, the firm has invested in some of the most successful technology startups of the past decade (e.g., SpaceX, Anthropic, OpenAI, Neuralink, xAI, etc.) and achieved top-tier investment performance throughout its history, which has enabled the firm to grow rapidly to ~$15B of assets under management (AUM). This VC Analyst will learn from and work directly with the firm's Partners to execute all aspects of the VC investment & portfolio management process, including sourcing new investment opportunities, conducting due diligence, and providing portfolio companies with post-investment support.
Showroom Experience Host (Part Time) Brilliant EarthShowroom Experience Host (Part Time)San Jose, CaliforniaAs one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry.
Senior Application Engineer - Customer Experience ApptronikSenior Application Engineer - Customer ExperienceSunnyvale, CaliforniaStakeholder alignment — Partner with Sales, Marketing, and Customer Success leadership to define objectives, success criteria, and technical scope for each high-priority visit; capture the agreed storyline and constraints in a concise brief that aligns all internal stakeholders before execution begins. Operating as the senior technical presence at our California satellite office, you will work with significant autonomy, represent Apptronik's engineering capability to our most critical audiences, and serve as a direct feedback channel between what customers experience and what our product teams build.
Clinical Project Manager - Biomarker Study Management Experience required (Sponsor Dedicated - US Remote; Preference for Hybrid Foster City, CA) Syneos Health IncClinical Project Manager - Biomarker Study Management Experience required (Sponsor Dedicated - US Remote; Preference for Hybrid Foster City, CA)Foster City, CARemoteClinical Project Manager - Biomarker Study Management Experience required (Sponsor Dedicated - US Remote; Preference for Hybrid Foster City, CA) in Remote, AL - Syneos Health . Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients.
Experience AmbassadorFront Desk Agent The Sentral GroupExperience AmbassadorFront Desk AgentSan Jose, CA$25–$26 / hourSentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome.
NewCustomer Experience Center Lead UCSF Medical CenterCustomer Experience Center LeadSan Francisco, CAOperating in a complex, multi-entity environment, the department focuses on modernizing service delivery through technology, shared services, and data-informed decision-making while advancing employee experience, equity, and organizational effectiveness in support of UCSF's mission of patient care, research, education, and public service. Serves as a lead resource within the Customer Experience Center (CEC), providing day-to-day operational support, guidance, and subject matter expertise to CEC team members while helping ensure consistent, accurate, and timely delivery of HR services.
Nurse Manager I, Care at Home (Home Health Experience Required) Kaiser PermanenteNurse Manager I, Care at Home (Home Health Experience Required)San Francisco, CA$228,000–$264,000 / yearManages improvements to operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.
Customer Experience Lead Saks OFF 5THCustomer Experience LeadLivermore, CaliforniaThe Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods .
Registered Nurse (Dialysis Experience Required) DaVita Inc.Registered Nurse (Dialysis Experience Required)San Francisco, CA$44–$61 / hourIn this role, you'll provide life-saving care to patients with end-stage renal disease or chronic kidney conditions. Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience.
Director, Customer Experience Strategy & Operations DoorDash IncDirector, Customer Experience Strategy & OperationsSunnyvale, CA$170,000–$250,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass.
Engineering Manager, Mobile Developer Experience DoorDash IncEngineering Manager, Mobile Developer ExperienceSunnyvale, CA$193,800–$285,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
Strategic Experiences Lead, Executive Programs OpenAI LLCStrategic Experiences Lead, Executive ProgramsSan Francisco, CAFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. Your initial focus will be helping bring a new flagship, hands-on enterprise customer experience to life in San Francisco, developing new executive and practitioner formats around it, and supporting selected strategic-account interventions where a differentiated approach is needed.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceMountain View, CAPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Director of Product Management - Adobe Builders eXperience (ABX) AdobeDirector of Product Management - Adobe Builders eXperience (ABX)San Jose, CaliforniaAdobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. In California, the pay range for this position is $231,000 - $334,500 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.