Provide a broad variety of customer service for residents and visitors as requested including, delivering miscellaneous mail, packages, and flowers to in-house bins and garden homes, delivering newspapers to nurses stations, turning on facility TV’s, delivering meals to garden home residents, as requested, assisting with stalled cars, etc. Monitor video surveillance system and assure that daily security reports and incident reports are completed, including a review of pertinent surveillance with complete notes to assure necessary and proper documentation of all significant safety and security issues.