Required Skills, Experience, & Abilities: 5+ years of experience in telecom voice engineering roles 3+ years of experience with Ribbon Metaswitch and or Nokia Siemens core voice platforms or similar Deep knowledge of SIP RTP, SRTP, SDP DIAMETER, transcoding, and telecom signaling Experience with Unix, Linux scripting, such as Bash, Perl, Python, and automation tools Hands-on experience with telecom routing protocols, voice translation tables, provisioning platforms, and network service monitoring Solid grasp of Cisco networking technologies, including routing BGP, OSPF, switching VLANs, NAT, HSRP, and security VPNs, ACLs Demonstrated ability to lead troubleshooting during live outages and to document RCA and mitigation plans Excellent communication skills, both technical and customer-facing A hands-on expert and forward thinker in telecom engineering Passionate about solving real-world communication challenges Comfortable in both greenfield design and brownfield maintenance environments Collaborative, reliable, and self-driven with a mindset for continuous improvementDesired Skills, Experience, & Abilities: Experience with Ribbon CS2K/C20, Oracle Clients, and 5ESS systems. Provide subject matter expertise on voice services such as:o Voice over HFCo Voice through Fiber Gatewayso SIP/PRI Trunkingo Business Hosted Voiceo Unified Communications as a Service (UCaaS) Support provisioning, troubleshooting, and operations of telecom services and regulatory functions, including:o Voicemail, IVR, STPo ENUM, LNP, CRE, LCRo Record Mediation, Media Serverso Robocalling mitigationo STIR/SHAKEN, CALEA, and lawful intercept supporto Online Charging Systems (OCS)Working Conditions Remote work environment, with participation in 24/7 on-call support rotations.