This role is part of our Business Systems team, working closely with stakeholders across the business to build, refine, and clean up tickets for our Salesforce-centric tech stack, while also helping us extend AI-driven improvements across the broader organization. Our team is fast-moving and expanding beyond Salesforce into our broader tech stack, providing an excellent opportunity to shape how requests are captured, prioritized, and delivered, and to help the business adopt AI in practical, high-impact ways.