This role ensures smooth operations by managing referrals, coordinating care with providers, answering patient inquiries, managing portal requests, coordinating co-surgeries, supporting office operations, managing FMLA paperwork, scheduling surgeries, and providing cross-coverage for all sections of the GI office as needed. University Gastroenterology: Office Nurse Navigator is a Licensed Nurse Practitioner or Certified Medical Assistant is responsible for coordinating and managing the full continuum of patient care within the UT GI practice.