Bachelors degree in IT, Computer Science, Engineering, Data Science or related technical field and minimum 7 years progressive IT experience supporting manufacturing systems, digital transformation, automation, analytics, AI-enabled solutions, ERP and/or plant technology in a pharmaceutical, biotechnology, medical device or related regulated manufacturing environment OR a combination of education and experience supporting manufacturing systems, digital transformation, automation, analytics, AI-enabled solutions, ERP and/or plant technology in the above industries REQUIRED. Leads or supports requirements gathering, process mapping, solution design, configuration, testing, user acceptance testing, validation documentation, implementation planning, training and post-go-live support for AI-enabled and manufacturing system enhancements; Establishes adoption practices for AI-enabled tools, including user training, prompt and agent usage guidance, knowledge management, feedback loops, performance measures and continuous improvement of deployed solutions.