Reports relevant information to administrator including, compliance issues, quality improvement, resident risk factors, change of condition, medication errors, incidents, expressed complaint or dissatisfaction by resident or family, refusals of treatment, loss of property, unexplained injuries, and staff conduct. Informs the resident, physician, administrator and family or responsible party when there was an incident, a significant change in physical, mental, functional or cycle social status; a need to alter care and treatment provided; a room or roommate change; and any other pertinent information.