The successful candidate will grasp and translate complex order orchestration and omnichannel customer service capabilities into business benefits, and develop compelling narratives that communicate how Manhattan's unified, cloud-native OMS enables agility, profitability, and AI-driven intelligence across promising, ordering, fulfillment, and post-purchase experiences -- as part of a single unified commerce platform spanning order management, point of sale, and store and warehouse fulfillment. Duties and Responsibilities -- Product Positioning & Messaging Evolve the core messaging for ActiveOrder around the customer and business outcomes it drives -- faster and more accurate promises, friction-free returns and exchanges, and consistent service across every channel -- using capabilities like Distributed Order Management, real-time promising, and omnichannel customer engagement as supporting proof, not the headline.