NewPatient Access Representative II Tenet Healthcare CorpPatient Access Representative IIFramingham, MA$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
NewPatient Financial Aid Representative Mass General BrighamPatient Financial Aid RepresentativeBoston, Massachusetts$19.81–$28.30 / hourSite: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Representative/Coordinator Ivy RehabPatient Representative/CoordinatorNashua, NH$20–$23 / hourResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
NewPatient Billing Representative Actalent IncPatient Billing RepresentativeWestwood, MA$25–$27 / hourUnderstand hospital and professional billing practices, including reading and interpreting Explanation of Benefits (EOBs), billing commercial and government payers, resolving claim denials, and assisting with coordination of benefits (COB). If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Patient Service Rep - Ortho Call Center Lahey Hospital and Medical CenterPatient Service Rep - Ortho Call CenterBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
Patient Representative/Coordinator IVYREHAB Network IncPatient Representative/CoordinatorNashua, NH$20–$23 / hourResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Patient Family Relations Representative Mass General BrighamPatient Family Relations RepresentativeBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Bachelor's Degree Healthcare Administration required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required.
NewPatient Service Rep Covenant HealthPatient Service RepNashua, New HampshireExperience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service.
Lead Patient Care Representative MFM HealthLead Patient Care RepresentativeDanvers, MA$24–$32 / hourThe Lead Patient Care Representative will work closely with the PCR Supervisor to support staff development, monitor departmental performance, assist with training and onboarding, and provide coverage across departments as needed. MFM Health is seeking an experienced and motivated Lead Patient Care Representative to provide leadership and daily operational support to our Patient Care Representative (PCR) team.
Patient Advocate Representative Tenet Healthcare CorpPatient Advocate RepresentativeFramingham, MA$20.71–$30.94 / hourConifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment.
Customer Service Representative Emerson HospitalCustomer Service RepresentativeConcord, MA$18–$24 / hourThe ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.
Patient Services Rep II (Eye and Dental) Upham's Corner Health CenterPatient Services Rep II (Eye and Dental)MAEssential Functions: Greet, register and check-in patients for their scheduled appointments; collect demographic, account, insurance data; work with patients on consents and form completion; collect co-payments and self-payments; verify insurance coverage prior to and on the date of service for all patient visits. Primary Function: The Patient Services Representative performs various reception, appointment booking, secretarial and/or clerical tasks while functioning as support staff to the Eye and Dental Care Departments.
Customer Service Representative - Billing Quest Diagnostics IncCustomer Service Representative - BillingMarlborough, MASoft Skills:Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate mannerStrong organizational skillsProficient conflict management skills including the ability to resolve stressful situationsExcellent communication skillsDemonstrated problem solving skills65186Quest Diagnostics honors our service members and encourages veterans to apply. Job DescriptionCustomer Service Representative - Billing - Mon - Thurs, 8:30AM-5:00PM Eastern and Fri, 7:30AM - 4:00PM EasternAs a Customer Service Representative, you''ll compassionately deliver an exceptional experience to 50 or more callers per day, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support.
Customer Service Representative AmeriVetCustomer Service RepresentativeMedway, Massachusetts$18–$22 / hourPerforms end-of-day procedures each evening, including balancing the cash drawer, running daily reports, preparing and making a bank deposit as needed, and presenting reports and deposit receipts to the Practice Manager or owner. Follows established hospital guidelines for communicating with clients in different types of situations, such as general inquiries, scheduling appointments, routine and non-routine medical questions, patient emergencies, and prescription refills.
Risk and Patient Safety Manager Behavioral Services Lahey Hospital and Medical CenterRisk and Patient Safety Manager Behavioral ServicesWoburn, MA$79,456–$96,865.60 / yearIn collaboration with the Director of Quality and Safety, the Risk and Patient Safety Manager is responsible for providing a proactive response to adverse events by communicating instruction, providing internal and external customer service responsiveness; and by managing proactive communication plans with program and divisional. The Risk and Patient Safety Manager reviews and analyzes safety events, complaints and grievances (RLDatix), assesses the severity/harm to patients, conducts follow-up internal review and/or investigations with leadership, staff, and patients.
Food Service Representative Emerson HospitalFood Service RepresentativeConcord, MA$16–$20 / hourIn this role, you'll support both patient meal delivery and cafeteria service, helping ensure a safe, respectful, and high-quality dining experience for patients, visitors, and staff. Previous food service, hospitality, retail, or healthcare experience strongly preferred.
Order Service/Customer Service Representative Nova Biomedical CorpOrder Service/Customer Service RepresentativeBillerica, MA$26–$27 / hourWith headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
Customer Service Representative South Shore Health Systems IncCustomer Service RepresentativeWeymouth, MA$16.16–$21.75 / hourj - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services. 3 - Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.
Patient Services Rep II (Eye And Dental) UCHC | Upham's Corner Health CenterPatient Services Rep II (Eye And Dental)Boston, MA$19–$26 / hourPrimary Function: The Patient Services Representative performs various reception, appointment booking, secretarial and/or clerical tasks while functioning as support staff to the Eye and Dental Care Departments. Duties & Responsibilities: Register patients; collect and enter accurate demographic information; and obtain and assign appropriate insurance coverage(s) based on visit type.
Customer Service Associate Representative - Freedom Fertility - Remote The Cigna GroupCustomer Service Associate Representative - Freedom Fertility - RemoteMassachusetts Work at Home, MARemote$17.75–$19 / hourThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.