Patient Service Representative UnitedHealth Group IncPatient Service RepresentativeBoston, MA$28.94–$51.63 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.
Patient Services Representative II UnitedHealth Group IncPatient Services Representative IIBoston, MA$20.38–$36.44 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower-level representatives.
NewPatient Billing Representative Actalent IncPatient Billing RepresentativeWestwood, MA$25–$27 / hourUnderstand hospital and professional billing practices, including reading and interpreting Explanation of Benefits (EOBs), billing commercial and government payers, resolving claim denials, and assisting with coordination of benefits (COB). If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Patient Service Representative Contact Center - FT - Remote Thundermist Health CenterPatient Service Representative Contact Center - FT - RemoteWoonsocket, RIRemoterecognize an emergent situation and triage call to appropriate clinical departmentConfidentiality of Information:Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996). Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level.
Patient Representative/Coordinator IvyrehabPatient Representative/CoordinatorNashua, New HampshireResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Patient Representative/Coordinator Ivy RehabPatient Representative/CoordinatorNashua, NH$20–$23 / hourResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Patient Advocate Representative Tenet Healthcare CorpPatient Advocate RepresentativeFramingham, MA$20.71–$30.94 / hourConifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment.
Patient Representative/Coordinator IVYREHAB Network IncPatient Representative/CoordinatorNashua, NH$20–$23 / hourResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Patient Service Rep - Ortho Call Center Lahey Hospital and Medical CenterPatient Service Rep - Ortho Call CenterBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
Risk and Patient Safety Manager Behavioral Services Lahey Hospital and Medical CenterRisk and Patient Safety Manager Behavioral ServicesWoburn, MA$79,456–$96,865.60 / yearIn collaboration with the Director of Quality and Safety, the Risk and Patient Safety Manager is responsible for providing a proactive response to adverse events by communicating instruction, providing internal and external customer service responsiveness; and by managing proactive communication plans with program and divisional. The Risk and Patient Safety Manager reviews and analyzes safety events, complaints and grievances (RLDatix), assesses the severity/harm to patients, conducts follow-up internal review and/or investigations with leadership, staff, and patients.
Manager, Market Access Vericel CorpManager, Market AccessBurlington, MA$135,000–$155,000 / yearPosition Summary: The Manager, Market Access serves as the business owner of Vericel's patient support program, MyCartilageCare, ensuring the program delivers an exceptional experience for patients, providers, and the commercial organization while supporting Vericel's business objectives. Reporting to the Vice President, Market Access, this position partners closely with Sales, Commercial Operations, Finance, Marketing, and the external patient services organization to drive measurable business outcomes through continuous improvement and effective program management.
NewPatient Service Rep Covenant HealthPatient Service RepNashua, New HampshireExperience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service.
Senior Associate/Pricing & Market Access (Life Sciences Practice) CRA International, Inc.Senior Associate/Pricing & Market Access (Life Sciences Practice)Boston, MA$130,000–$152,500 / yearBachelor's or Master's degree in life sciences (e.g., biology, biotechnology, biochemistry, pharmacology, chemistry etc.), economics or a relevant analytical or business degree, with significant work experience; 5-8 years previous consulting experience; Strong skills in quantitative and qualitative analysis methods and techniques; Proven staff and project management skills; Client interaction, facilitation, presentation, budgeting, and project planning skills; Strong knowledge of pricing and market access issues in the US market (and globally) strongly preferred; Occasional travel required. We work with life sciences businesses directly as well as with their legal counsel, industry associations, government organizations, and advocacy groups from the earliest stages of research into new therapy areas, through product development, to the delivery of products that will achieve commercial success and fulfill the expectations of our clients and their key stakeholders.
Patient Information Specialist - Emergency Department (Full Time) Lahey Hospital and Medical CenterPatient Information Specialist - Emergency Department (Full Time)Boston, MA$19.50–$30 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Interacts with diverse populations including the public, patients and their families, medical staff practitioners and medical center personnel and must handle difficult patient situations in an often fast-paced, stressful environment.
NewDirector, Patient Randomization Rate Iterative HealthDirector, Patient Randomization RateCambridge, MA$160,000–$215,000 / yearYou'll use data to identify where patient volume, conversion, or operational processes are limiting performance, then design and test scalable solutions—from referral programs and community outreach to workflow improvements and external partnerships. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology.
Hospital AR Specialist - EHS Patient Accounts - Full Time SolutionHealthHospital AR Specialist - EHS Patient Accounts - Full TimeManchester, New HampshireThe Hospital Accounts Receivable (AR) Specialist is responsible for timely and accurate billing, follow-up, and resolution of third-party payer claims including commercial insurance, Medicare, Medicaid, and government-assisted programs. Prepare, review, and submit accurate and timely hospital facility claims (UB-04) using electronic and paper billing methods, ensuring correct assignment of revenue codes, modifiers, and service lines.
Hospital AR Specialist - EHS Patient Accounts - Full time SolutionHealthHospital AR Specialist - EHS Patient Accounts - Full timeManchester, New HampshireThe Hospital Accounts Receivable (AR) Specialist is responsible for timely and accurate billing, follow-up, and resolution of third-party payer claims including commercial insurance, Medicare, Medicaid, and government-assisted programs. Prepare, review, and submit accurate and timely hospital facility claims (UB-04) using electronic and paper billing methods, ensuring correct assignment of revenue codes, modifiers, and service lines.
Acute Inpatient Patient Care Technician - PCT CCHT - Dialysis Fresenius Medical CareAcute Inpatient Patient Care Technician - PCT CCHT - DialysisMedford, MassachusettsSupports the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) Activities; including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). Evaluates patients’ vascular access during treatment including arterial and venous monitoring pressures, provides appropriate intervention as needed, documents and reports any unusual findings to the FMCNA RN.
Patient Advocate Matter HealthPatient AdvocateBoston, MassachusettsWorking alongside an Nurse Practitioner (NP), you'll serve as the primary relationship-builder for your assigned communities—educating patients about Matter Health, supporting enrollment, coordinating follow-up, identifying barriers to care, and helping patients stay connected to the services they need. This field-based role is responsible for building trusted relationships with older adults living in affordable housing communities and helping them stay engaged in their healthcare journey.
Patient Benefits Coordinator II - Social Security Boston Health Care for the Homeless Program IncPatient Benefits Coordinator II - Social SecurityBoston, MA$23–$35.60 / hourThis role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff. The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly.