Patient Navigator Complex Care Coordinator Mass General BrighamPatient Navigator Complex Care CoordinatorBoston, MassachusettsThe Patient Navigator is responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Service Representative Contact Center - FT - Remote Thundermist Health CenterPatient Service Representative Contact Center - FT - RemoteWoonsocket, RIRemoterecognize an emergent situation and triage call to appropriate clinical departmentConfidentiality of Information:Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996). Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level.
Patient Services Representative- Marblehead, MA Northeast Dermatology AssociatesPatient Services Representative- Marblehead, MAMarblehead, Massachusetts$22–$23 / hourProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Representative- North Andover, MA Northeast Dermatology AssociatesPatient Services Representative- North Andover, MANorth Andover, Massachusetts$21–$22 / hourProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
NewPatient Services Representative- Front Desk - Beverly, MA Northeast Dermatology AssociatesPatient Services Representative- Front Desk - Beverly, MABeverly, MassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Coord. III Brigham and Women's HospitalPatient Services Coord. IIIBoston, MA$19.37–$27.71 / hourPerforms a wide range of administrative tasks utilizing well established skills and experience to support a medical office, including surgical scheduling, prior authorizations, medical office coding and billing as well as coordinating patient services such as appointments, testing, and referrals; Performs administrative coordination of a physician's office to include secretarial support, data management and billing/financial support. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Service Representative I - Full-Time, Day Shift Lowell General HospitalPatient Service Representative I - Full-Time, Day ShiftMA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Service Representative I - Part-Time Lowell General HospitalPatient Service Representative I - Part-TimeLowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Executive Director, Patient Advocacy & Engagement Stoke Therapeutics, Inc.Executive Director, Patient Advocacy & EngagementBedford, MA$296,000–$311,000 / yearDevelop and deliver on an annual plan aligned to corporate and department goals, including developing and tracking KPIs and metrics to measure the success of advocacy initiatives; continually innovate and elevate Stoke's approach to patient advocacy and engagement by continuously learning and staying current with best practices. Partner effectively with Product & Corporate Communications, Medical Affairs and Clinical Operations to ensure timely, consistent and compliant communication and responses to external patient inquiries about our programs, including clinical trials and access.
Medical Assistant/Patient Service Specialist Boston Medical CenterMedical Assistant/Patient Service SpecialistBrockton, MA$17.79–$25 / hourPOSITION SUMMARY: Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.
BFT - Temporary Patient Service Coordinators For MGH Salem / Peabody Brigham and Women's HospitalBFT - Temporary Patient Service Coordinators For MGH Salem / PeabodySomerville, MA$17.71–$24.28 / hourWhile job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
BFT - Temporary Patient Service Coordinators / Greater Boston Area Brigham and Women's HospitalBFT - Temporary Patient Service Coordinators / Greater Boston AreaSomerville, MA$17.71–$24.28 / hourWhile job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
BFT - Temporary Patient Service Coordinators for MGH Salem / Peabody Brigham and Women's HospitalBFT - Temporary Patient Service Coordinators for MGH Salem / PeabodyPeabody, MA$17.71–$24.28 / hourAdditional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Job Summary While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team.
Senior Director, Kidney and Patient Support Technology Vertex PharmaceuticalsSenior Director, Kidney and Patient Support TechnologyBoston, MassachusettsReporting the Executive Director, US Commercial Technology this role acts as the day‑to‑day technology leader embedded with Kidney commercial and patient services leadership, accountable for translating business priorities into deliverable roadmaps, funded initiatives, and reliable operations. Director, Commercial Technology Business Engagement Leader – Kidney & Patient Services is responsible for executing and operationalizing commercial technology capabilities in direct support of the North America Kidney Business Unit and the Patient Services Program.
Senior Director, Kidney And Patient Support Technology Vertex Pharmaceuticals, IncSenior Director, Kidney And Patient Support TechnologyBoston, MA$262,400–$393,600 / yearReporting the Executive Director, US Commercial Technology this role acts as the day‑to‑day technology leader embedded with Kidney commercial and patient services leadership, accountable for translating business priorities into deliverable roadmaps, funded initiatives, and reliable operations. Director, Commercial Technology Business Engagement Leader - Kidney & Patient Services is responsible for executing and operationalizing commercial technology capabilities in direct support of the North America Kidney Business Unit and the Patient Services Program.
Director, Patient Focused Drug Development and Innovation Sarepta Therapeutics IncDirector, Patient Focused Drug Development and InnovationCambridge, MA$185,600–$232,000 / yearReporting directly to the Senior Director, Patient Affairs Strategy and Operations, the Director, Patient Focused Drug Development and Innovation will design and lead strategic collaborations to ensure patient focused drug development across the pipeline and embed the patient voice into R&D decision-making. This role integrates the perspectives of patients and caregivers into the strategic and operational framework of the organization, spanning research and development to develop innovative solutions to support clinical trials that meet the needs of the patient community.
Intake Specialist, International Patient Services Brigham and Women's HospitalIntake Specialist, International Patient ServicesSomerville, MA$23.34–$33.37 / hourThe Client Specialist has primary responsibility for ensuring that the health care needs of patients are met, and, to the best of their ability, that the patient, their family members, and their relevant referring entities have an outstanding experience with Mass General. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Service Representative Eye Care SpecialistsPatient Service RepresentativeNorwood, MAThis position will work at both our Norwood and Norfolk locations and will include a combination of front desk and call center responsibilities.
Manager, Patient Services Analytics Beghou ConsultingManager, Patient Services AnalyticsBoston, MA$150,000–$240,000 / yearWe'll Trust you to: Design and execute advanced analytics solutions to address specific patient-centric business needs - apply advanced analytics techniques (e.g., descriptive/inferential statistics, machine learning, NLP, and Neural Networks) on data sets to identify key actionable insights. We are seeking a data-driven and strategic Manager, Patient Services Analytics to support and optimize patient support programs across hub services, specialty pharmacy, copay, and claims analytics.
Patient Services Rep II (Eye and Dental) Upham's Corner Health CenterPatient Services Rep II (Eye and Dental)MAEssential Functions: Greet, register and check-in patients for their scheduled appointments; collect demographic, account, insurance data; work with patients on consents and form completion; collect co-payments and self-payments; verify insurance coverage prior to and on the date of service for all patient visits. Primary Function: The Patient Services Representative performs various reception, appointment booking, secretarial and/or clerical tasks while functioning as support staff to the Eye and Dental Care Departments.