Additionally, serving as part of the Operations team for the Office of Graduate Affairs, this position is responsible for maintenance, initial input, and regular updates for prospective graduate student records in the Slate and Banner systems, ensuring timely and accurate data entry and processing of all graduate-related inquiries and applicants to the University, and assists with the handling of records and documentation. Technology / CRM System Administration & Maintenance: • Assist in the creation and/or maintenance, and testing (as needed), of workflows, portals, forms (application, inquiry, event, etc.), rules, fields, prompts, email campaigns, Slate’s user roles, permissions, and overall system security, dashboards, and reports to support graduate recruitment, application processing, and enrollment analytics.