Santa Barbara, CA21 days ago
Prepare closure, transfer, inactive, multi-volume & decease files accordingly Travel to other offices as necessary Assist as back up to point person in maintaining office supplies, agency forms and information as needed Assist as backup to point person with facility issues such as building repair or service calls to vendors Take minutes at team meetings as necessary & distribute to teams May assist with planning and implementing special functions and training sessions for team needs Additional or different functions may be assigned as needed Skill Requirements: Able to prioritize work and meet deadlines Knowledge of medical/psychological terminology (preferred) Communication skills Appointment scheduling experience Maintain confidentiality Problem-solving skills Interpersonal skills Strong time management skills Organizational skills Prompt follow-up Able to work with minimal supervision Customer service oriented Attention to detail Tact, initiative, discretion, good judgment Able to read, speak and write English Minimum Qualifications: Proficient computer skills - Excel & Word (Power Point desired) Ability to type minimum of 45 WPM Knowledge of correct grammar and punctuation (test will be administered) Knowledge of office methods, procedures, practices, equipment High school graduate 2 years relevant experience Excellent telephone skills Transcription skills desired May be required to know or learn technical terminology and spreadsheet programs Bilingual ability (Spanish/English) required Physical Requirements: Position requires the ability to work independently. Type letters as needed Assist point person in distribution for incoming and outgoing mail as necessary Printing of RC note on predetermined date for persons served (exception -closed/inactive/transfer or deceased) Processing of 3770 and CDER's as needed General office - photocopy, fax, scan, mail documents as needed for team Create tables, forms - OD (officer of the day) schedule, sign out books, schedule for team and any other tables and/or forms needed by team Gather data, compile reports, and prepare person served files as needed for team audits i.e. DDS, Peer audit reviews, etc.