Associate degree or technical trade certification (e.g., military, trade school), or Journeyman level training AND 5+ years of experience in mission-critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields). Assists in and monitors the performance from central monitoring locations (i.e., Facility Operations Centers) of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) and understands risks or impacts to other subsystems across the data center.